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Nitu Kapur Sethi - Business Analyst/ Scrum Master

[email protected]

Location: Leesburg, Virginia, USA

Relocation: Yes

Visa: L2EAD

Nitu Kapur Sethi Email: [email protected] Phone: 7034230646 LinkedIn: linkedin.com/in/nitu-kapur-b2930a19a PROFESSIONAL SUMMARY Passionate and results-oriented professional with over a decade of experience in Project Management, Scrum, Business Analysis, and Operations. Diverse experience with Software products across the Retail, Fashion, and E-commerce sectors. Excel in implementing Scrum practices, optimizing workflows, and driving continuous improvement using Agile methodologies. Proficient in managing stakeholder relationships, ensuring clear communication and alignment with business objectives. Experienced with Agile tools such as Azure DevOps, Jira, Confluence, and Trello for project tracking and collaboration. Strong analytical skills with the ability to translate business requirements into actionable user stories and tasks. Experienced in conducting and coordinating UI, UX, and User Acceptance Testing (UAT) to ensure software quality and functionality. EXPERIENCE Scrum Master, SMSB Consulting Group, Inc., New York April 2023 Current Led a cross-functional Agile team of developers, designers, and QAs within the Scrum Framework, improving project efficiency. Spearheaded Scrum Ceremonies including Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospective. Collaborated with product owners in backlog management, epics, user stories, tasks, and continuous delivery of features. Utilized Azure DevOps for sprint tracking, issue resolution, and workflow optimization. Involved in all phases of the Software Development Life Cycle (SDLC), serving as a liaison between business users and the engineering teams. Identified and removed impediments affecting team progress towards Sprint goals. Defined the scope and implemented business rules for various projects, gathering business requirements and documentation. Assisted the Product Owner in creating and updating the product backlog, refining and prioritizing features. Coordinated UAT testing to ensure software quality and functionality. Tools & Technologies: Azure DevOps, MS Office (Word, Excel, PowerPoint), SharePoint, Scrum, UAT, Planogram software Keywords: Agile Project Management, Sprint Planning, Sprint Retrospective, Daily Stand-ups, User Stories, Backlog Management, Stakeholder Communication Scrum Master/ Business Analyst, Vision Group Retail Pvt. Ltd. Noida, India May 2018 - February 2023 Scrum Master: Acted as Senior Scrum Master for multiple SaaS products catering to FMCG clients, managing projects involving Mobile Applications, IoT, AI, Image Recognition, and Cloud services. Oversaw and maintained the Product Backlog, leading prioritization meetings to ensure alignment with business goals and technical feasibility. Conducted thorough reviews and approvals of Business Requirements Documents (BRD) and Functional Requirements Documents (FRD) to ensure clarity and comprehensiveness. Directed Agile teams in delivering robust software products, ensuring timely and budget-compliant project completion. Facilitated Agile ceremonies, including Daily Stand-up meetings, Sprint Planning, Sprint Reviews, and Sprint Retrospectives, to promote transparency and continuous improvement. Utilized Azure DevOps extensively for efficient task allocation, backlog management, issue tracking, and project documentation. Implemented and championed Agile best practices, leading to a 20% increase in team velocity and overall productivity. Business Analyst: Conducted requirement elicitation through stakeholder interviews, workshops, and brainstorming sessions to gather detailed functional and non-functional requirements. Facilitated requirements prioritization meetings to ensure alignment with business objectives and technical feasibility. Performed market research and competitive analysis to inform product development and strategic decision-making. Collaborated closely with Product Owners to document and groom User Stories. Reviewed and approved test cases for User Acceptance Testing (UAT), ensuring thorough validation of requirements and system functionality. Engaged in continuous communication with stakeholders to gather feedback and iteratively improve the requirements and product development process. Directed Agile teams in delivering robust software products, ensuring timely and budget-compliant project completion. Utilized Azure DevOps extensively for efficient user story development, backlog management, and issue tracking. Tools & Technologies: Requirement Gathering, Documentation, Scrum, UI, UX, UAT Testing, Azure DevOps, AI, Image Recognition, Cloud Services Keywords: Business Analysis, BRD, FRD, Requirement Documentation, Agile Methodologies, User Story Creation, Sprint Execution, Data Visualization Business Analyst, MakeMyTrip Gurugram, India September 2015 - March 2018 Conducted requirement elicitation through stakeholder interviews, workshops, and brainstorming sessions to gather detailed functional and non-functional requirements. Facilitated requirements prioritization meetings to ensure alignment with business objectives and technical feasibility. Performed market research and competitive analysis to inform product development and strategic decision-making. Collaborated closely with Product Owners to define and document Business Requirements Documents (BRD) and Functional Requirements Documents (FRD), ensuring comprehensive and clear specifications. Developed and maintained a Requirements Traceability Matrix (RTM) to track requirements throughout the project lifecycle, ensuring all business needs were met. Conducted A/B testing and analysed results to optimize e-commerce performance, driving data-informed improvements. Utilized SQL for data extraction, transformation, and analysis, supporting various business intelligence activities. Reviewed and approved test cases for User Acceptance Testing (UAT), ensuring thorough validation of requirements and system functionality. Engaged in continuous communication with stakeholders to gather feedback and iteratively improve the requirements and product development process Tools & Technologies: Business Requirement Gathering, Analytical Skills, Surveys, Dashboards, Jira, Confluence, SQL, Data Analysis, MS Office (Word, Excel, PowerPoint) Keywords: Data Analysis, KPI Development, Market Trends Analysis, Business Performance Monitoring, A/B Testing, SQL, E-commerce Optimization Head of Professional Upgrading Centre, Institute of Apparel Management Gurugram, India September 2010 - June 2015 Managed the profit and loss statement for the department. Developed protocols and systems for student enrolment and cancellations. Established course timetables and curricula. Collaborated with marketing teams to devise campaigns across various mediums. Oversaw vendor relationships and management. Led Public Relations efforts and arranged guest lectures. Directed operational activities, including faculty coordination and counselling. Tools & Technologies: MS Office (Word, Excel, PowerPoint), Project Management Keywords: Project Management, Curriculum Development, Student Enrolment, Marketing Campaigns, Public Relations, Vendor Management SKILLS Software Development Life Cycle (SDLC) Projects Agile Methodologies (Scrum, Kanban) Azure DevOps, Jira, and Confluence Proficiency Requirement Elicitation and Documentation (BRD, FRD) Process Optimization Cross-functional Team Leadership Project/Program/Stakeholder Management UI, UX, and UAT Testing Coordination Power BI for Reporting and Data Visualization SQL for Data Analysis MS Office Suite (Word, Excel, PowerPoint) EDUCATION Professional Scrum Master Certification (2024) PGDM (Post Graduate Diploma in Management) from IMI (International Management Institute), New Delhi. (August 2014 to July 2016) Bachelor s Degree in Business Administration & Business Data Processing, Delhi University (July1996-May1999) Keywords: artificial intelligence user interface user experience business intelligence microsoft