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Balaganesh Chakrahari - Product Manager /RPA COE Lead

[email protected]

Location: Secaucus, New Jersey, USA

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Balaganesh Chakrahari Email : [email protected] Phone: 551-230-3632 Summary: Over 10+ years of Experience in IT with master s in information technology with experience in Product Management, Project Management, RPA COE, RPA Solution Developer. Developed Automations using Pega Robotics (Open span), UI Path, Blue Prism, Kofax RPA, Power Automate, Power Apps Microsoft Form Recognizer AI, Kofax Total Agility, OpenAI, RASA. Experience in working with Surface Automation, Oracle EBS, SAP, JDE, JAVA, Citrix, Web Services, Salesforce, Mobile Center (IOS), Mainframes, Word and EXCEL automation using Blue Prism, UiPath and Pega Robotics. Proven track record of successfully integrating Power Apps and RPA technologies to drive efficiency, reduce operational costs, and enhance overall productivity for organizations across various industries. Excellent understanding of SDLC, STLC and Test Methodologies from project definition to post-deployment documentation Experience with cloud platforms like Azure, AWS and GCP. Experience with end to end Devops lifecycle using Git, GitHub, Azure Devops , bitbucket , confluence , Gitlab. Experience with UX tools like Figma, Adobe XD. Experience with CRMs like Salesforce, Dynamics, HubSpot. Experienced working with Business Requirements Documentation, Product Requirements Documentation, Test Plans, Test Matrices, Test Design Specifications, Functional specifications, Manual and Help, Use Cases for JDE, SAP, Salesforce, IOS, Android and API Testing. Experience in developing Software Test plans, Test Scripts based on User Requirements Specification and system requirements documents. Specialized in data transformation, data mining, and statistical analysis with extensive experience using statistical tools R, Weka, Python and Tableau. Knowledge on R, Data mining techniques decision trees, Neural Networks, Logistic Regression and Advanced Database Management Systems. Knowledge and experience in using GIT, GITHUB and AWS. Knowledge on HIPAA, PCI-DSS, FISMA. Experienced in writing SQL queries for Oracle, MySQL databases and T-SQL scripts. Adept at preparing business requirements documents, defining project plans, writing system requirements specifications. Sound knowledge of all phases of SDLC, SCRUM & Agile software development methodologies Strong interpersonal skills with ability to work with multiple teams. Certified Salesforce Platform Developer 1 (#16706191) Certified UI Path RPA Developer, Advanced, Orchestrator and Foundation Diploma Certified Kofax Total Agility Developer Certified SAFe Product Owner/ Product Manager Academic Credentials: Master of Business Administration Fintech September 2021- May 2023 (Anticipated) Master of Science in Information Technology December 2016 Valparaiso University, IN, USA GPA 3.4 Bachelor of Science, Information Technology May 2013 JNTUH, INDIA GPA 3.5 Professional Experience: Product Manager /RPA COE Lead Jan 2020- Present Bond Street Mortgage, NJ Implementing End to End Robotic Process Automation for Mortgage Company. End to End Intelligent Automation from Process Discovery, Process Mining, RPA, IA development and deployment. Product Manager for Various applications Software Development including Web Development, Intelligent Automation, Intelligent Document processing and IT Management. Automated End to End mortgage disclosure process with Kofax Total Agility and Kofax RPA Automated Income Calculations with Power Apps, Power Automate, KTA and Kofax RPA. Automated other disclosure processes with UiPath. Experience with UiPath RE-framework Extensive experience in Azure, Azure AD, Azure Virtual machine management. Extensive experience in installation, management and orchestration of KTA , Kofax RPA , Uipath, Power Automate. Leading a team of 4 building a generative and conversational AI using RASA and OpenAI. Lead for Intelligent Automation COE for Bond Street Mortgage. Trained end-users and provided documentation to facilitate the adoption of Power Apps and RPA solutions. Integrated Power Apps with other Microsoft 365 tools, such as SharePoint, Power BI, and Teams, to create seamless end-to-end solutions. Managing requirement backlog as a PO. Getting requirements from business, Backlog management. RPA Center Of Excellence Nov 2017- Dec 2019 Deloitte, NY Worked in the Deloitte Center of Excellence for RPA Worked with various POC s for various clients of all domains including federal and state clients. Explored the capabilities and limitations of various Intelligent Automation tools. Worked on Process Discovery, Process Re-engineering, Development, UAT and production. Worked on server setup, production support and post deployment support for various clients. RPA Consultant/Developer/Business Analyst May 2019- Dec 2019 Deloitte, NY Client: Credit Suisse Implementing End to End Robotic Process Automation for Investment Banking and Capital Management using Blue Prism Automated complex Legacy applications with HTML and javaScript. Worked on various database servers including SQL server and MySQL. Working on requirement gathering to designing PDD and SDD for the internal finance automation for the CFO office. Developing business objects for the internal finance process automation using blue prism. Working on automating complex business processes involving Browser, Excel, Email, File Management applications. Working on deployment process for the bots into different environments. Creating Test plans for System Testing and User Acceptance Testing. Monitored EDI systems to ensure smooth processing of inbound and outbound transactions and provided technical support when needed. Reviewed errors and EDI transaction reports and analyzed information for trends. RPA Audit Consultant Apr 2019- May2019 Deloitte, NY Client: Bloomberg Reviewing Blue Prism code for the client as an Internal Auditing Process. Documenting and validating according to the Internal Auditing compliance checklist. Project Delivery Analyst (RPA & SQA) Nov 2017- Apr 2019 Deloitte, NY Client: Johnson & Johnson Working on Complex Web integration and Web Automation using UI Path, Blue Prism. Working on POC s to submit to the client about the capabilities of RPA/RDA. Working with Surface Automation, Java, Citrix, Oracle EBS, Salesforce, Mobile Center (IOS), Word and EXCEL automations using Blue Prism. Involved in Robotic Process Automation (RPA) from requirements gathering, solution designing, coding, testing, debugging, documentation, and implementation on tool UiPath. Interacted with a window-based application and interacted with a mainframe-based application. Versed with Browser applications. Tested and Automated multiple interfaces including JDE, SAP, Salesforce, IOS, Android and API Testing. Tested the interface, and conducted a quick test, functional and complete testing of new builds of the websites on tests and in the search mode. Test development, passing from beginning to end and covers the functional use of the software and the business requirements Agile and Kanban Software testing process with regular QA meetings to discuss blocking issues, provide status on testing and planning tasks for the day RPA Consultant (Pega Robotics) Nov 2016- Sep 2017 Ernst & Young, GA Client: Bank of America Worked on BOT Design, Testing, Production and identified the design flaws based on service requests and issues. Worked on Complex Web integration and Web Automation using JavaScript invoking methods. Worked with most complex Mainframe Systems Automation using Pega Studio. Handled the BOT inventory and new automation requests while analyzing design feasibility and calculating benefits. Experienced in Interrogating Text adapters, Web Adapters. Experienced in working with Agile Desktop. Experienced in working with Office Connectors and PDF Connector. Web Developer Intern Jan 2016 May 2016 Greatmoods.com, MN, USA Developed and launched new ecommerce web site that included database development and application development consisting of external development consultants, internal team leaders, and support staff. The work mainly included web front-end development for Great moods web-site using JavaScript and some server-side scripting with PHP. Project Management Intern Jan 2016 Mar 2016 Valparaiso University, IN, USA Managed all aspects of the project life cycle, ranging from external client implementation projects to internal non-revenue-based projects, while utilizing the standardized, PMI/PMBOK project management approach. Trained management students on SDLC and followed Agile, SCRUM methodologies to implement projects in the Academics. Geo Analyst May 2014 Nov 2014 Minvesta Infotech, Client: GOOGLE Collect data using proprietary software to improve the accuracy of Google Maps. Prepare and analyze daily reports to communicate current and future to the team Assist with team scheduling Identify recurring problems and work with a team to make improvements DATA SCIENCE PROJECTS Spam Classification in Email in collaboration with Karl Schmitt (Professor) Aug 2015 Dec 2015 The project mainly focuses on building models for predicting the likelihood of identifying the spam in emails. Tableau is used for data visualization and different models are built in R for predicting Agent retention patterns San Francisco city Employees Salary data The Objective of this project is to improve on the state of the California in compensating salaries to the employees based on their job roles and how salaries have been changed over the years. All the models and visualizations are built in R and python. Skills & Expertise: Tools and Technology Programming Languages PYTHON, R Scripting Languages HTML, PHP, CSS Database MYSQL, ORACLE(8i-10g), PostgreSQL, T-SQL Development Tools & Application Servers Apache Tomcat, Visual Studio, Microsoft Office Tools, Visio 2013, Net Beans, WebSphere, Salesforce CRM, SSIS, SSRS, Tableau, Pega Robotics, JIRA Data Mining Tools R, Weka, GGPlot 2 ., Jupyter Notebooks Operating Systems Windows NT/XP, Linux, Unix Methodologies Agile, SCRUM , Kanban Community Involvement: President WE CONNECT IT (NGO) Director for UNIVERSAL PRIMARY EDUCATION (Street Cause -INDIA) Keywords: quality analyst artificial intelligence user interface user experience business intelligence active directory rlang information technology purchase order Georgia Iowa Minnesota New Jersey New York