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Andre R. - Customer master data management, Business process excellence, data governance and analytics

[email protected]

Location: Houston, Texas, USA

Relocation:

Visa: Citizen

Business systems and processes improvement and excellence, Data Governance lead. Highly organized and flexible data professional with over 6 years of experience in the enterprise data management, business process improvement and master data operations. Deep knowledge of Data Governance, Data Quality standards and associated DQ dimensions. Drove complex global Customer master project of more than 400+K records to a governed state making it a source of truth for a $33B enterprise. More than 15 years of expertise in sales, marketing, NPD, business process and IT systems alignment analysis, knowledge management at a global company. Skilled in sales analytics, market modeling and delivery of global reporting solutions. Excel in cross-functional leadership, stakeholder engagement, agile and waterfall project management. Strong familiarity with data operations, enterprise integration architecture, governance and compliance. Enjoy identifying process improvement and redesign opportunities. Technical Skills: Data Governance | Master Data Management | SQL | Python | Data Catalogs | Metadata Management | Data Quality Monitoring | Data Privacy | EA | Integrations | Analytics | Business apps Business Skills: Data Lifecycle | Cross-Functional Leadership | Project Management | Business Analysis | Continuous Improvement | Change Management | User stories | KPI | Remote work |Offshore teams Soft Skills: Problem-Solving | Stakeholder Engagement | Storytelling | Analytical Thinking | Training and Mentoring | Collaboration | Decision making Professional Experience SLB (Schlumberger) Houston, USA Business process manager - Product Owner - Customer Master Data May 2020 - May 2024 Engaged stakeholders and managed business processes championing data governance and data ownership to deliver the trusted enterprise 3rd party entity Customer master for the enterprise apps in a $33B oilfield service company. Engaged Stakeholders to improve the 300k customer records governance practices, define data quality measurements KPI and MDM model improvements achieving Data health score over 98% Achieved Business Continuity: Strategized and executed a master data integration approach for SLB One Subsea-Aker JV, ensuring 100% business continuity. Delivered Ahead of Schedule: validated SAP-ready master data ahead of deadlines for a digital transformation project, impacting operations across 120+ countries and 100,000 employees. Streamlined Operations: Implemented near real-time synchronization of customer accounts, reducing order fulfillment lag from 4 days to 1 day, reducing DSO by 25%. Enhanced Data Quality: Cut invoice rejects by 87% by developing governance principles and tracking tools using Power BI, IICS, and Alation data catalog, ensuring consistent global data management. Reduced Duplications: Achieved a 90% reduction in entity duplications during the migration from legacy CRM Siebel to SAP, lowering compliance risks and manual reconciliation efforts for $1B annual revenue. SLB (Schlumberger) Houston, USA Business Engagement Lead / Scrum Master SAP Sales Distribution May 2018 - May 2020 Led the engagement with business users and curated the quality of the data conversion for customer master and hierarchy, sales orders from Lawson, Oracle, Siebel CRM to achieve error free load of 900M$/year transactions into SAP ITT. SME d and managed SLB contracts cleansing before the migration to SAP. Executed Seamless Transformation: Achieved error free data conversion by preparing the data reports and engaging the SLB regional business SME's to confirm the legacy-to-SAP converted data validity in the SLB digital transformation project to single ERP SAP. Engaged stakeholders vertically and horizontally delivering validated results for a complex digital project. M-I SWACO - Houston, USA Strategic Marketing Manager / Sales analyst January 2015 - May 2018 Drove $2B Revenue Tracking: Established a global BI dashboard covering $2 billion annual revenue across 32 GeoUnits, enhancing financial transparency and strategic decision-making. Led Market Intelligence: Directed a two-member global market intelligence team, conducting Rig market modeling to guide business strategies. Optimized Data process: Transitioned global activity tracking from Excel to a CRM Siebel platform leveraging Oracle OBIEE for real-time reporting, improving data accuracy and availability. Enhanced Data Governance: Served as Financial Analyst and SME on sales/marketing data governance, ensuring data integrity and compliance. Unified Reporting: Developed NT Dashboards for monthly tracking of Global and Area NT revenue KPIs, enabling comprehensive reporting and strategic insights. M-I SWACO - Houston, USA Business Development Manager April 2011 - January 2015 Accelerated Product Development: Facilitated the development and field implementation of new technology drilling fluids, achieving targeted time-to-market and revenue goals. Directed R&D Efforts: Coordinated R&D by analyzing field feedback, driving future product innovations. Managed NT Portfolio: Oversaw NT product portfolio deployment, ensuring timely adoption and operational efficiency. Improved Knowledge Sharing: Executed knowledge management initiatives, enhancing organizational knowledge sharing. M-I SWACO Houston, USA August 2007 April 2011 Global Technical Services Engineer SLB (former M-I SWACO) Aktau/Atyrau, Kazakhstan November 2003 August 2007 Drilling fluids engineering roles: Trainee, Engineer, Data, Technical service Education B.Sc. and Masters in Metallurgical engineering, Magna cum laude East Kazakhstan Technical University, Ust-Kamenogorsk, Kazakhstan. Certificates 2024 - AWS Cloud practitioner | ISC2 CC Cybersecurity Certified 2021 - SCRUM for Product owners 2020 - SCRUM 101 2015 - Sales Management School 2005 - Certified Integrated Fluids Engineer (M-I SWACO) 2001 - Certified Drilling Fluids Engineer Tools Business intelligence PowerBI, Tableau, OBIEE, Excel (built global dashboards) | Understanding of the relational databases, NoSQL | AWS, Cloud architecture |REST APIs | Familiar with coding in SQL, Python, HTML | Power user of MS Office, complex Excel formulas and DAX expressions | PowerBI / Query ETL | VSTS | ADO | Jira | SCRUM | Continuous improvement / LEAN | Leverage Point Value selling | XaitPorter | CRM Siebel / C4C | ERP SAP, Lawson, Oracle | MDM Informatica | Mud tests in the field and in the technical service lab (accretion, lubricity etc.) Keywords: business intelligence rlang information technology microsoft South Carolina