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Ramamurthy S - Salesforce Health Cloud Technical Architect

[email protected]

Location: Dallas, Texas, USA

Relocation: No Relocation

Visa: GC

Ramamurthy S 609-508-8138 [email protected] PROFESSIONAL SUMMARY: 15+ years of experience in building scalable enterprise applications with over 7+ years as a Salesforce Technical and Solution Architect and hands-on Developer. Expert in architecting and building scalable solutions on Salesforce, integrate with external systems, run meetings with business stakeholders to deliver a solution. PROFILE HIGHLIGHTS: 4x Certified on Salesforce Salesforce Certified Platform Developer 1 Salesforce Certified Admin Salesforce Certified Advanced Admin Salesforce Certified Platform App Builder Salesforce Industries experience Health Cloud, Omnistudio and Omniscript Experience in HIPAA compliance, Data security requirements, FHIR data model Worked on Integration architecture for Health systems, Email, Patient Scheduling, Message platform and compliance Previously worked on Financial cloud (Mortgage industry) and Telecom Experience in design and build of large-scale enterprise solutions and managing Salesforce limits to architect applications in a scalable way. Hands-on experience on Lightning Web Components, Aura Components, Async Apex, Apex Classes, Triggers, Test Classes, Visualforce Pages, Webservices, REST & SOAP API, Lightning Flows, Chatter API and Integration of Salesforce with third party solutions. Expertise on Salesforce Sales Cloud, Service Cloud, Financial cloud and multiple app exchange products. Salesforce & 3rd Party applications : Glovia, Amazon Connect, ZenKraft, GridBuddy, iCertis Worked on Lightning migration evaluation, design and development Part of an architecture and development team that was involved in merging over 23 different Salesforce Orgs into 1 Global org Domain experience Healthcare/Pharma, AgriTech, Chemicals, Retail/B2c. Having strong communication, organization and requirements Analysis skills, Application development, System Integration, strong technical knowledge of Salesforce.com CRM and knowledge of all aspects of the Software Development Life Cycle (SDLC). Core competencies in Customer Relationship Management (CRM), Salesforce, Product Configurations, Solution Architecture, Solution Delivery, Competitive analysis, and System Integration. Expertise with Case Management, Asset Management, Order Management, Sales Planning, Approvals. Dev-ops CI/CD setup using Git and Copado, standard Salesforce deployment tools and Package Deployment. Excellent Documentation skills primarily used Confluence. EDUCATION: Bachelors of Engineering in Computer Science from Bangalore University PROJECTS: Walmart Health Mar 23 to Present ROLES & RESPONSIBILITIES: Technical Architect on Walmart Salesforce Health Cloud implementation SDoH (Social Determinants of Health) implementation on Salesforce to manage enrollment, engagement and scheduling and messaging Architect on Email, Messaging, Scheduling and Onboarding modules Architected and designed HIPAA compliance architecture, documenting and presenting internally and getting approvals Worked on design of Preferences, consent management Aligned with FHIR data model on Salesforce Involved in Design and development using Omnistudio Integrations with Google FHIR data model Designed sequence of flows for Patient scheduling and communication T-Mobile Jan 22 to Feb 23 ROLES & RESPONSIBILITIES: Technical Architect for a Product configuration module The product configuration modules involves integration with multiple systems via REST API to retrieve rules around line upgrades, eligibility, balance, credit checks Involved in architecting solutions for new enhancements T-Mobile is rolling out for Business customers Architecture and Design for multiple complex integration with multiple systems to enable line upgrade & eligibility rules Marketing cloud connector, Salesforce CDP and Preferences to send out communication to enterprise clients Integrated with 20+ systems for various data elements for Orders, Master data, eligibility to enable customer requests for new and upgrade of lines Involved in defining integration failure and recovery strategy for various integrations Technology Stack: REST API, Marketing Cloud, Salesforce CDP, Sales Cloud Apex, Aura, LWC, Custom, composite and standard webservices, Bulk API, Platform events. PennyMac Mar 21 to Jan 22 DESCRIPTION: PennyMac is a retail mortgage company. ROLES & RESPONSIBILITIES: Worked as an Architect and developer for integration with external applications Blend and other applications Blend is a standardized application for loan information intake which offers integration with salesforce with an app, Web hooks to consume data feeds and a rich REST API for any service requests Worked on Financial cloud Was involved in architecting integration with Blend and other internal applications to provide a single view of Borrower/Prospect, loan and property details Developed lightning components to integrate with Blend for dynamic rendering of UI based on integration status Developed custom web services using Apex to consume data from Blend and other external systems Salesforce CDP/Customer 360 and Marketing cloud integrations to consolidate customer data across from multiple data sources to provide a unified view Involved in defining integration failure and recovery strategy for various integrations Technology Stack: REST API, Apex, LWC, Marketing Cloud and Salesforce CDP/Customer 360, Postman for testing, Custom and standard webservices, Bulk API, Platform events. Syngenta, Minneapolis, MN July 17 to Mar 21 DESCRIPTION: Syngenta is a major Crop Protection and Seeds company. ROLES & RESPONSIBILITIES: Working as an Architect and Lead developer for a global org with over 800 users and 200 community users. Involved in architecting and developing multiple modules that include a marketing and incentive program for resellers, Integration with iCertis, Sales planning module for bottom-up planning, Coaching utilities, data warehousing on Salesforce native. Most recently involved in architecting and developing an Order management solution for seeds resellers using Ag Gateway standards. Involved in Lightning migration for major modules from evaluation of different approaches to taking a hybrid approach for migration. Worked on Service cloud OmniChannel Chat, Einstein Chatbot, ZenKraft, Amazon Connect integration, Entitlement Milestones. Developing using Apex, Lightning Web Components, Aura and other app exchange products. GraphiteRx, Minneapolis, MN Dec 16 to July 17 ROLES & RESPONSIBILITIES: Worked as design lead and developer for a pharmacy B2B company. Developed a dynamic pricing engine for WAC, 340B and Contract pricing to mass populate pricing across different location and suppliers which would help in choosing the best price. Developed Visualforce page for Order journey to select location, supplier and select from a product which will suggest multiple prices. Developed a data load tool for mass population of data for pricing engine. Extensively worked on Visualforce, Apex and RS Documents and a complex data model for Pharma pricing. Syngenta, Minnetonka, MN Nov 14 to Dec 16 ROLES & RESPONSIBILITIES: Developer for Syngenta US and Canada org developing various modules Developed eSign contract module using Adobe Echo Sign and Conga composer Developed claims management using Visual force, Apex, Worked on multiple Production issues and acted as org owner setting up a dev ops and governance process. TNT Express, UK Feb 14 to May 14 DESCRIPTION: TNT express is a UK based logistics company. I was involved in solution architecture for a Global consolidated Claims management Project. This involved working with SMEs from different regions to design a common process flow and architecting the integration and overall solution footprint. The project utilizes the following technologies and methodologies: SalesForce.com SalesCloud, Informatica on Demand, SAP interfaces, Visual Workflows, Apex, VisualForce, Approval Workflows, Data Modeling, Webservices. Coca Cola, Atlanta, GA June 13 to Jan 14 DESCRIPTION: Coca Cola was in a legacy application migration where all the Lotus Notes and SharePoint based applications were ported over to Force.com. I was involved as a solution architect in defining the solution design, interfaces in migrating the HRMS and the IT Purchase applications. The project utilizes the following technologies: Force.com platform, SOAP webservices, Visual Workflows, Apex, VisualForce, Approval Workflows. Supply Chain Consultant Mar 10 to Dec 12 DESCRIPTION: JC Penney was facing increasing market pressures to reduce time to market for their fashion merchandise. I was involved as a Solution Architect in implementation of i2 ABPP platform for Cycle Time Optimization. This involved architecture of the overall solution, design and developing modules for visualizing work in progress, advance material and production capacity planning and integration with Flex PLM and other financial systems. The project involved working with i2 ABPP, DB2, Websphere, Webservices and Java, XML, JavaScript. Supply Chain Consulting - I2 Technologies. Feb 00 to Mar 10 DESCRIPTION: Worked with various clients on Supply Chain consulting. Keywords: continuous integration continuous deployment user interface information technology Georgia Minnesota