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Krishna G - Salesforce Developer

[email protected]

Location: Philadelphia, Pennsylvania, USA

Relocation: No Relocation

Visa:

Krishna G [email protected] 609-508-8138 CAREER OBJECTIVE: Experienced Salesforce Administrator and Developer with lightning experience with enterprise force.com and lightning applications. Aspiring to work in challenging environment, where I can utilize the best of my abilities and contribute in executing new innovative ideas for growth of the organization. PROFESSIONAL SUMMARY: 9 years of experience in the IT industry and around 7+ years of experience as a Salesforce developer/administrator/Lightning and force.com platform. Expertise in standard Salesforce configuration that include workflow rules, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, bulk Triggers. Certified Salesforce Administrator (201 Certification) [17548469] Implemented various functionalities on LWC Components Experienced in scripting languages in HTML, XML, AJAX, APEX web services Experience in creating Lightning Apps combining Lightning Design System, Lightning App Builder, Lightning App Builder flows and Lightning Web Component features Performed timely delivery of technologies and software solutions for end users and customers. Provided designing alternatives and best practices by contribution in design sessions. Conducted collection and analysis of functional, technical and non-functional requirements. Prepared architecture structure and designing documentation for software systems and applications. Assisted in execution of process, security and technical needs by configuration of Salesforce systems. Resolved defects through execution of preventive and corrective maintenance checks on systems. Participated in session for gathering of requirements and technical documentation processes. Supported execution of systems by designing and administration of test plans and case. Have Good Experience with user Roles, Role Hierarchies, Profiles, Permission sets and sharing settings to ensure that the protected data is available only to the authorized users. Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements. Extensively worked on Salesforce.com sandbox and production environment including creating Sandboxes and refreshing it time to time. Continuous Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool, and change sets. Experience in implementing integrations with Marketing Cloud and Salesforce and security configurations of Marketing Cloud. Revision control, Continuous Integration, Repository best practices. Worked with version control tools like TFS, Git, AutoRABIT. Expertise in customization, configuring, deploying and integrating Salesforce.com CRM solutions. Used the sandbox for testing and migrated the code o the deployment instance after testing. Analyzed Sales, Marketing &Customer Support business processes used by Salesforce.com customers and recommended ways to improve their processes using Salesforce.com. Worked on continuous integration and deployment in Salesforce. Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements. Good working knowledge in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer. Used Force.com developer toolkit including Apex classes, Apex triggers, Apex Batches and Visual force pages to develop custom business logic. Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language. Experience with Data migration and updates through the tool App Exchange Data loader in Salesforce.com. Added formula fields and validations to new and existing objects and added custom functionality using custom controllers. Good Experience in Salesforce automation (SFA) and customer portal relationship. Good Experience in chatter configurations. TECHICAL SKILLS: Salesforce Technologies Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, Workflow and Approvals, Process Builder, Matching Rules, Reports, Dashboards, SOQL, SOSL, Automation, Custom Objects. Programming Languages APEX, VisualForce, SOQL, SQL, RDBMS, HTML, XML, Java Packages Force.com IDE, MS Office, MS Excel, PowerPoint, and MS VSS Salesforce Tools Eclipse Force.com Data Loader, force.com ,Excel connector, jenkins, Github, ANT Migration Tool,Force.com platform (Sandbox and Production) Database & Tools MS SQL Server 7.0/ 2000 / 2005. Web Technologies Web Services, JavaScript, CSS, HTML, XML, SOAP API, AJAX Operating Systems Windows 2000/2007, Windows XP, UNIX, Mac. Client: Optum, MN FEB 2019 - Present Role: Salesforce Admin/Developer Responsibilities: Designed tab & sub tab structure for portal users & internal users using LWC & Custom events, subcomponents Designed portal forms for communities to enter customer company data & other information like guarantors, management Displayed candidate list in one main component based on resume status like Rejected, accepted which has filter options on top of the page to filter. Worked on survey component which has multiple screens each screen is a LWC Component after submitting the data is saved into database. Implemented custom search functionality which includes to display data in tables accordingly to given specific field criteria using Lightning Web Components Running the check Marx scan for the teams and generating the Reportucture Assisted in execution of process, security and technical needs by configuration of Salesforce systems Worked on security levels and privileges by customizing Salesforce.com Profiles and Roles and created Permission sets Implementing the Email Relay s in the Org. Hands on experience on custom outgoing emails from salesforce Hands on experience on enabling chatter email Notification Templates Implementing the Flow screen for each org of United Health Group. Hands on experience on working third party applications Debugging the code for each org and getting the work around. Working on API Integrations. Hands on experience on deployments through change set and workbench. Used various sandboxes for developing, testing and migrated the code to the production instance after testing. Hands on experience with webservices. Worked on MuleSoft integration. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. Worked on lightning components. Hands on experience on Integration. Client: OPTUM, MN Project: Utilization Management & CRM JAN 2018 Feb 2019 Role: Salesforce Developer Project Description: Optum is a health care service provider which provides the benefits and insurances for the customers. They use Salesforce to maintain the data, Portal support and providing claims and payment efficiency and revenue management. Responsibilities: Designed and developed Apex classes and Apex Triggers for various functional needs in the application. Worked on APEX programming with JavaScript in Eclipse IDE. Good Knowledge on Provider Portal support Implemented the Portal page for Prior Auth and creating the records. Hands on experience on the Approval Process for Prior Auth Hands on experience on Custom Lightning Console. Hands on experience on lightning components Hands on debugging the issues in integration and lightning components. Worked on integrations from third parties Hands on experience in API Integration. Hands on experience on Approval process in health cloud Hands on experience in implementing the managed packages Used the sandbox for testing and migrated the code to the deployment instance after testing. Hands on experience in deployments through change set. Implemented the queue functionality on approval process flow. Designed Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, and Visual Force Pages to suit to the needs of the application. Worked on Scheduler Class for calling the Batch Apex classes to bulk enable and disable assets. Used various sandboxes for developing, testing and migrated the code to the production instance after testing. Hands on experience on Health Cloud. Worked on security levels and privileges by customizing Salesforce.com Profiles and Roles and created Permission sets. Developed Queues for the specific leads based on the lead assignment rules. Created approval process for the partner and deal registration users. Client: EMC, UT August 2016 Dec 2017 Role: Salesforce Developer Project Description: EMC is a networking Service Company which provides server, application and desktop virtualization, networking, software as-a-service (SaaS), and cloud computing technologies. They use Salesforce.com to maintain the effectively manage clients, client's database and workflow of the business process Responsibilities: Designed and developed Apex classes and Apex Triggers for various functional needs in the application. Designed custom components and used them in Visual force pages along with AJAX for partial page refresh Worked on Jenkins with continuous integration and deployment GitHub and ANT Migration tool. Used the sandbox for testing and migrated the code o the deployment instance after testing Prepared architecture structure and designing documentation for software systems and applications. Assisted in execution of process, security and technical needs by configuration of Salesforce systems. Resolved defects through execution of preventive and corrective maintenance checks on systems. Performed timely delivery of technologies and software solutions for end users and customers. Tested the code before deploying into the production in sandbox Provided designing alternatives and best practices by contribution in design sessions. Implemented Apex Batches for Data Cleansing and Data Archiving by scheduled processes. Worked on APEX programming with JavaScript in Eclipse IDE. Designed Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, and Visual Force Pages to suit to the needs of the application. Used VLOOKUP functionally in Excel to pull data from cell base on coordination to short out in the right order from random set of data Created both custom controller and Extension controllers. Worked on various Salesforce.com Standard Objects like Lead, Account, and Contacts. Scheduled daily meetings with each team member every day to verify the work is in guidelines with the best practices and progress of the given task. Generated WSDL files so that they could be used in other systems to access methods in Salesforce. Used Pharmaceutical CRM for Bulk Drugs for companies like API in Salesforce.com Implemented Pharma Cloud and SaaS. Worked on security levels and privileges by customizing Salesforce.com Profiles and Roles and created Permission sets. Proficient in data migration and integration using tools like Data Loader, and Force.com migration Tool. Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force and Force.com IDE. Created a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully. Used the sandbox for testing and migrated the code to the deployment instance after testing Participated in the training sessions provided by the Salesforce team and supported end users. Environment: Saleforce.com Platform, Force.com Sites, Apex, Visual force (Pages, Component &Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox Data Loading, Continuous integration (git, Jenkins, ANT migration tool) Eclipse IDE Plug-in, Windows XP Pro. Client: JPMC, TX June 15-Jul 16 Role: Sr. Salesforce Lightning Developer Project Description: JPMC s mission is to provide the ultimate banking experience for successful entrepreneurs and professionals through an uncommon dedication to extraordinary service, proactive advice and total financial solutions. They use Salesforce.com to maintain the effectively manage clients, client's database and workflow of the business process. Responsibilities: Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Interacted with business technology team members, to gather requirements. Participated in the analysis meetings and provided solutions to various design and customization issues. Gathered user and functional system requirements via workshops, interviews, workflow and storyboards and Working with stakeholders and project teams to prioritize collected requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Products and Assets. Implemented collection call functionality (on Contract Object and Collection call object) to track the count of collection calls. Worked on triggers to add the collection calls and update them at the contract level. Created Visual force Pages to show the fields in collection call object for data entry and show the history of collection calls. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. Worked on security levels and privileges by customizing Salesforce.com Profiles and Roles and created Permission sets. Worked on Scheduler Class for calling the Batch Apex classes to bulk enable and disable assets. Used various sandboxes for developing, testing and migrated the code to the production instance after testing. Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows. Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Continuous integration (git, Jenkins, ANT migration tool) Eclipse IDE Plug-in, Windows. Client: Foray, Bangalore, India June2012- Sep 2013 Role: Salesforce Administrator Project Description Project involved implementing sales, support and integration of shipping, inventory, orders, QuickBooks and pricing functionality into Salesforce. Worked on both SFDC standard and custom objects, fields, relationships, Triggers, Workflows and Analytics, to create reports for its daily, weekly, quarterly and yearly sales reports and creating dashboards for tracking each individual milestone. Responsibilities: Created and Customized Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists, and complex page layouts. Created complex workflows and Approval processes and also developed custom reports. Implemented Data segregation through Record Types and Field level security. Developed and maintained validation rules and custom workflow. Created S-Controls to meet new business requirements. Audited, uncovered and resolved data integrity issues with legacy systems. Completed bulk imports of data using Apex Data Loader. Batched reassignment of accounts and opportunities based on organizational changes. Client: Syntel, Hyderabad, India Mar 2011 May 2012 Role: Java Developer Responsibilities: Involved in analysis and design phases of Software Development Life Cycle (SDLC/Waterfall). Developed the application using Eclipse as the IDE and used standard features for editing, debugging, compiling, formatting, build automation and version control (CVS). Involved in Analysis, Design and Development of Different Phases of the Process Flow module. Used web services (SOAP) for transmission of large blocks of XML data over HTTP. Developed the web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications. Developed and implemented GUI functionality for Process Flow module using JSP, Struts, JavaScript, CSS, Struts Action Forms and Struts Action Servlets. Extensively used Validation framework for client and business logic validations. Developed Action classes and Action Forms using Servlets and Struts APIs and MVC Design Pattern and implemented Process Flow using hibernate, and Eclipse. Involved in development and execution of test plans with the help of QA Team to fix the bugs. Keywords: quality analyst information technology microsoft Minnesota Texas Utah