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Swetha Sri - Sr Project Manager/Product Owner/ Scrum Master

[email protected]

Location: Cincinnati, Ohio, USA

Relocation: Yes

Visa: USC

SWETHA SRI Mason, OH 45040 Contact:469 649 1266 Mail ID: [email protected] TECHNICAL PROJECT MANAGER/PRODUCT OWNER / SCRUM MASTER Lead Agile Teams to Deliver High-Impact Software Solutions Results-oriented Delivery lead and test manager with extensive experience in product ownership and quality assurance within banking / financial services, health care, retail, and telecom industries. Critical thinker with demonstrated success in driving product innovation, optimizing team performance, and aligning product strategies with business objectives. Team player adept in managing complex backlogs, facilitating Agile ceremonies, and fostering collaborative environments to ensure on-time, high quality delivery. Leverage excellent communication and strong inter-personal skills with willingness to learn and improve by seeking feedback and embracing new challenges. Core Competencies: Agile (Scrum, Kanban) Product Lifecycle Management Process Improvement Stakeholder Management Customer Centricity Requirements Analysis & Market Research Continuous Delivery (CI / CD) Performance Metrics and Reporting Test Automation and Innovation Integration Strategy Work Intake Management Scope, Time, Cost Estimation Sprint Planning and Execution Cross-Functional Leadership PROFESSIONAL EXPERIENCE ELEVANCE HEALTH TECHNOLOGIES, Mason, OH, US Sep2023 - Present Technical project Manager | Product Owner | Scrum Master Analyzed and gathered requirements. Led Agile adoption and implementation. Oversaw client intakes and assessments. Facilitated Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, Backlog Refinement and retrospectives. Collaborated with stakeholders to gather, document, and analyze business requirements, ensuring alignment with strategic goals of the Product. Prioritized Product backlog for multiple features with team while mitigating risks and resolving dependencies, enhancing stakeholder satisfaction 20%. Spearheaded adoption and implementation of Agile-Scrum model, increasing cross functional collaboration and reducing project cycle time 15%. Managed client Intake and led initial assessments on scope and timeline with multiple teams, producing LOE, providing support until work approval thereby improving turnaround time of Approved work by 20%. Strong experience in project management and Collaboration tools like JIRA, Confluence, Sharepoint, Miro. Certified SAFe Agilist with a thorough understanding of Agile processes such as Scrum, SAFe, Extreme Programming (XP), and Kanban. Familiar with Scaled Agile Framework for the Enterprise (SAFe). Handled Data projects and developed Dashboards and visual Reports for different stakeholders in Tableau by analysing and establishing the key KPIs for each value stream. Adept in creating Project & Product roadmaps, Work Prioritization dashboards and deriving Scope, Timeline and Cost estimation for upcoming initiatives. SHWETHA SHANKARA [email protected] PAGE TWO CARELON GLOBAL SOLUTIONS, Bengaluru, India Jul 2020 Aug 2023 Technical Delivery Manager | Product Owner | Scrum Master Led agile teams and cross matrix team of 100+ to deliver high-impact software solutions. Managed projects on scope, schedule, cost, risks, and quality. Refined the product backlog for a mobile app product with stakeholders. Directed delivery of 20+ projects with average budget of $2M, achieving 90% on-time delivery rate. Managed cross-functional teams of 100+ members, increasing project efficiency 25% and boosting client satisfaction scores 15%. Spearheaded development of user-centric mobile app product, achieving 4.7-star rating on major platforms driven by thorough requirements gathering and iterative feedback integration. Provided Demos, training and Support materials to internal teams for promoting the adoption of new features within the product. Established key performance metrics and reporting mechanisms via Tableau Dashboards by analysing large data sets to provide actionable insights, improving stakeholder communication and project visibility 30%. Facilitated agile transformations, leading to 25% increase in team productivity reducing project delivery times. Worked on Agile coaching with multiple assigned teams on embracing the Agile Manifesto values and principles. Leveraged effective facilitation and communication skills to manage effective communication between technical and Business stakeholders. Partnered with Risk and Compliance team to run robust code scans and ensure High Vulnerability issues are remediated to achieve code resiliency before Go-live. Managed Data migration projects and Cloud transformation initiatives while interacting with vendor partners on Scope, Schedule and Release planning. Coaching towards a cross functional collaborative environment and bringing in Process improvements for Improved software delivery/development practices. Worked as team in developing automated test scripts using Selenium WebDriver for UI Automation and Appium for Mobile Automation in IOS and Andriod, reducing Regression testing cycle times by 30%. COGNIZANT TECHNOLOGY SOLUTIONS, Chicago, IL Nov 2012 Jun 2020 Technical QA Lead Worked with multiple clients in Banking & Financial services(JP Morgan Chase, The Northern Trust Company & Discover Financial Services) and Health care during this period as a Test Lead/Test Manager. Coordinated and performed Manual UI Testing & Automation via Selenium and Appium, API Testing using Rest Assured, SOAP UI & Postman, Testing of Could & Microservices. E2E Testing, UAT testing with Acceptance, and sign-off. Developed E2E test execution plan and conducted Root Cause Analysis on defects, SWOT analysis, Test Data mapping, and Impact Assessments on ongoing regression test needs. Developed Test Strategy, Test plan, Test scripts, RTM (Requirement Traceability), Test Results, Go/No-Go documentation to stakeholders, and RCA on Defect Leakage. Maintained through documentation of all test deliverables and building knowledge repository. Headed multiple projects for clients across Healthcare, Banking, and financial sectors by leading QA teams, implementing CI / CD practices, and applying Agile methodologies to drive efficiency and reliability. Worked on Commercial Cards Modernization, Online Account Opening, AML KYC projects to ensure the system is defect free and proposed new Features for the product from an End User perspective on-need basis. Steered Digital transformation journey of customer facing web applications impacting ~250 APIs, building automation framework and designing Test scripts having Selenium for UI Automation and Rest Assured for API Automation. Developed and executed automated tests for web and mobile applications using Selenium WebDriver and Appium, reducing manual testing efforts 30%. Coordinated with development and product teams to ensure comprehensive test coverage and address critical issues, enhancing product quality. SHWETHA SHANKARA [email protected] PAGE THREE Sears Holdings Corporation, Chicago, IL Jun 2012 Nov 2012 Technical QA Lead eComm Performace Testing Developed and exceuted performance test plans for web applications. Analysed test results, identified bottlenecks and performed corrections for performance optimization. Worked with cross-functional teams to identify performance requirements and metrics. Performed performance testing using LoadRunner on the intended Application resolving performance bottlenecks leading to a 25% improvement in application response times over 2 months span. Conducted load and stress tests for analysing application stability under peak conditions. Created and maintained performance test scripts and documentation. AT&T, Chicago, IL Jan 2011 Jun 2012 QA Test Manager As an IVR Test manager, worked with business in identifying the critical call Flows to be tested and performed E2E testing, Worked in developing System Test Integration plans along with Review and sign-off. Developed Test Strategy, Test Plan, Test Scripts, RTM (requirement traceability), Test Results, Go/No-Go documentation to stakeholders, and Worked on identifying Root Cause on Defect Leakage. Maintained all relevant test documentation. Performed System Testing, Integration Testing, E2E Testing, Regression Testing, Sanity testing, Exploratory testing, User Acceptance testing for the intended application each release. Used Quality Center for maintaining test cases, Test Results and Defect Management. Assisted in creating automated test cases and executing Regression tests ensuring software quality. Used SOAP UI, to test Web Services running on WebLogic Server. Worked with the offshore partner team to ensure committed work is done on-time, defect free. Performed exhaustive API Testing using Postman for Rest APIs. Setting up Integrated Development Environment(IDE) using Eclipse for testing Java projects. Tested ETL mappings using Informatica to support the reporting data mart. Used Selenium WebDriver and TestNG to run parallel testing by creating Groups, and categorizing test cases. EDUCATION Bachelor of Engineering (BEng), Computer Science, VTU, Bangalore, India CERTIFICATIONS SAFe Agilist - Scaled Agile, 2024 Manager as Career Coach , InsideOut, 2023 - Present Agility Heath Radar, AHR, 2023 Women in Leadership Program, Parity Consulting, 2022 Certified Yoga Instructor, SVYASA, 2022 Keywords: continuous integration continuous deployment quality analyst user interface golang Idaho Illinois Ohio