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Santhosh || H1B || PPn == YES || fulltime, W2, C2C, C2H - Sales Force Developer || H1B || PPn == YES || fulltime, W2, C2C, C2H

[email protected]

Location: Dallas, Texas, USA

Relocation: anywhere

Visa: H1B

Santosh Reddy Lead Salesforce Lighting Developer Ph.: 925-678-0222 Email: [email protected]/[email protected] Professional Summary: Over 10+ years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com and Java/J2EE technologies. Having 8 Years of experience on salesforce.com and 2 years on Java. Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture. Expert Level understanding of Salesforce.com CRM and its Development Life Cycle. Worked closely with stakeholders and executives to transform business requirements into practical Salesforce solutions, resulting in an improvement in processes. Partnered with product owners, business analysts, and developers to align Salesforce projects with key business objectives Experience in SFDC Configurations/Customizations - as Administrator and Developer. Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc. Experience in integrating with external systems using SOAP API, Rest API. Experience in working with call in and callouts API s to make integration with external systems like SAP and oracle systems. Experience with different App Exchange products like Apptus CPQ, Exact Target. Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud and Service Cloud. Good experience on Community Cloud implementation like partner community and customer community. Experience in creating Lightning Components and Aura Framework. Experience in Heroku connect with salesforce for data synchronization. Experience in communicating components by using Lightning Events. And knowledge on Lightning Field Service. Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes. Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard. Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard, Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE. Experienced with larger customer environment like 4000 users. Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries. Have good understanding and knowledge of the functionality of Web Services for SOAP API. Experience in authenticated web service callouts using Two-Way SSL. Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships. Involvement in Integrating Salesforce CPQ with custom pricing algorithms and external data sources to automate and ensure consistent pricing strategies. Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production. Experienced with Lightning UI development. Experienced with Salesforce Security like sharing model, data structures, data modelling, & database schema is required. Education: Bachelor of Technology from MGIT (Computer Science and Engineering) in 2013 Certifications: Certified Salesforce Administrator. Certified Salesforce Platform Developer 1 Certified Salesforce Platform Developer 2 Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Area of Expertise: SFDC Technology Salesforce CRM, Apex classes, controllers and extensions, Visual Force Page, SOQL, SOSL, Triggers, SOAP API, REST API, Sales Cloud, Service Cloud, Administration, Lightning Salesforce Tools Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse), Service Now, JIRA Web HTML, CSS, JavaScript, Aura Framework Programming Language Apex, Java, My SQL database. Work Experience: Client: Office of Attorney General Role:Lead/ Sr. Salesforce Developer. | 03/2022to till date Responsibilities: Responsible for Lightning Migration project to migrate Salesforce Classic to Lightning. Migrated JavaScript buttons to Lightning Components. Migrated Aura components into Lightning web components for communities. Updated Visualforce pages to be compatible with both Classic and Lightning. Guided junior Salesforce professionals in best practices, development standards, and system architecture, contributing to a high-performance team Migrated Attachments and Documents to Files leveraging Magic Mover. Experience in Sales Cloud in application design to help salespeople sell smarter and faster by centralizing customer information, automating many of the task s salespeople do every day. Developed and deployed scalable Salesforce solutions to optimize operations and boost efficiency. Directed architecture design for Sales Cloud, Service Cloud, and custom Lightning solutions, improving cross-departmental integration Implemented Skill-Based Routing for Omni-Channel. Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development, Data Migration and deployment of application to force.com platform. Enabled and customized Communities for collaboration between Internal and Partner Users. Developed various functionalities on Scratch Org through Visual Studio Code. Worked on Web Services like REST API and SOAP API to integrate Salesforce with internal applications within the organization. Implemented advanced security measures, including OAuth and SSO, to strengthen overall system security Performed activities in Sales Cloud to track the interactions that team has with accounts and the leads and contacts that are related to them. Used Email Studio in marketing cloud to build and send personalized email from basic newsletters to the most complex campaigns. Client: Allegis Group, Inc. Hanover, MD, USA Role: Salesforce Lightning Developer. 03/2021 02/2022 Responsibilities Interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation. Effectively used the out of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events. During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment. User service now tool to get the support tickets and incidents to resolve production support issues Performed administrator tasks including flows, process builder, approval process, security related and creating object etc. Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled. Developed custom Force.com components on Opportunity object for creating Pipeline Reports and Trend Reports. Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs. Developing and maintaining complex Extract-Transform-Load (ETL) processes from multiple systems. Created custom VF email templates for enabling the localization using Translation Workbench. Created custom VF pages to leverage the functionality of displaying the information from different objects and update them on the same page. Jenkins for Continuous Integration. JIRA and Bit Bucket to push changes and track via sublime to make sure all code changes were tracked and managed during deployment periods. Used JIRA as project management tool and captures/monitor every sprint user stories and tasks Created complex workflow rules criteria for field updates and email alerts. Created validation rules for performing data validations depending on the user's profile and their record type. Worked on Conga Composer a report building tool to generate customized and personalized reports according to the Company standards in MS Word, MS Excel, MS PPT and PDF formats. Worked on the AppExchange application Process Composer to build and automate simple or complex repetitive process. Created historical opportunity reports using scheduled Analytic Snapshot between Opportunities and custom objects. Worked on reports using custom and standard report types. Also created Dashboards using the existing reports. Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards. Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics. Maintained user roles, security, profiles, and workflow rules wherever necessary. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Interacted with the Salesforce.com premium tech support team on a regular basis. Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP. Client: Carmax, VA Role: Sr. Salesforce Developer. | Oct 2020 to Mar 2021 Responsibilities Worked with Business System Analyst to provide recommendation and designed the Best Solutions for implementing new business ideas. Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity, Case and Custom Objects. Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement. Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API. Configured and implemented the use of Omni-Channel, Service Cloud Lightning Console, Case assignment rules, auto-response rules and enhancements on the Email Message object. Worked on JIRA/Rally tool to perform daily tasks and add time to each sub task Worked on creating Apex Test Classes for deployment and achieved at least 90% of code coverage for an Org. Responsible for creating lightning aura components (LC), lightning web components (LWC) used in building lightning communities. Experience in doing various activities by using Workbench such as Apex Execute, REST, Explorer, Tooling API Queries and Deployment by using manifest files. Experience in generation of Public URL for the file posted in the Chatter by using Content Version, Content Distribution salesforce objects. Client: Yeti Coolers, Austin Role: Sr. Salesforce Developer/ Administrator. | Feb 2020 to Sep 2020 Responsibilities Performed the role of Sr. Salesforce Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation. Worked on batch apex and schedule apex for automation of the business process and to do the bulk updates. Worked on deployment and implemented CICD process from Sandbox to Sandbox and sandbox to production by using GitHub. Architected and delivered comprehensive Salesforce CPQ solutions to optimize the quoting process for intricate product configurations Created product bundles, defined option constraints, and established rules to enhance user experience and reduce errors during the quoting process. Deployed CPQ s guided selling feature to help sales teams choose the best product configurations based on client needs Implemented Google Tag Manager (GTM) in lightning communities. Implemented the Heroku integration with salesforce to store the historical data and Heroku data Synchronization Configured and implemented the use of Omni-Channel, Service Cloud Lightning Console, Case assignment rules, auto-response rules and enhancements on the Email Message object. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Integrated Heroku with salesforce Rest API using JSON-Formatted HTTP requests Retrieved some data and its functionality from Third-Party API s and displayed within the lightning component. Responsible for creating Lightning components for building the lightning applications. Worked on Service Now tool to track the incidents and service tickets. Experience in doing various activities by using Workbench such as Apex Execute, REST, Explorer, Tooling API Queries and Deployment by using manifest files. Implemented Salesforce Lightning Components for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements. Created Lightning components and apps combining Lightning Design system, Lightning App Builder and Lightning Component features. I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components. Client: Voya Financials, New York Role: Sr. Salesforce Developer/ Administrator | May 2018 to Feb 2020 Responsibilities Involved in various activities of the project, like development meeting, requirement gathering, and analysing requirements, documenting the functional and non-functional requirements. Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application. Worked in Agile methodology, attended daily scrum meetings, weekly grooming meetings and sprint review meetings. Implemented Salesforce Lightning Components for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements. Experience with Wealth management in the Voya financial and dealing with retirement plans and 401K Developed web apps for desktop using Salesforce Lightning Component UI framework. Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API s and displayed them on to the component. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features Created integration with Steelbrick CPQ and CLM applications and automating processes on salesforce1 platform. Involved in the Wealth management application creation using sales cloud implementation (Accounts, Contacts and Opportunities) Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows. Created Custom Objects, Custom fields, Validation rules, Page layouts in salesforce within Apttus CPQ Created custom user interface for the partners as per their requirement as a part of community cloud implementation Developed specialties in Salesforce Community Cloud data management, lightning components, visualforce pages, apex, and integrations Implemented Financial Services Cloud to Connect Agents, Customer Service Reps, and Policyholders in New Ways Worked on financial profiles (Financial Services Cloud) to puts your customer at the center of every interaction and client s family wealth ecosystem. Implemented Financial Services Cloud which helps advisors grow their book of business across multiple networks Created Lightning components and apps combining Lightning Design system, Lightning App Builder and Lightning Component features. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Worked with SFChatter which helps the users to communicate with the organization easily and quickly. Enforced security by implementing object and field level security, sharing rules, permission sets, organization wide defaults and roles. Used refined global search in Lightning by developing Apex classes and Controllers. Used field level security along with page layouts in Lightning to manage access to certain fields. Implemented Salesforce web services like SOAP and REST API, Java, XML. Performed Data Migration from home grown legacy system to salesforce CRM using Data loader. I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components. In this Project Service Now is mandatory tool to track all the incidents and tickets coming from end users. Experience with service now for providing solutions to tickets and cases. Developed Lightning Component Framework and built Lightning component using aura framework. Cleaned up tons of un-useful data in our org using de-duping tools and cleansing data prior to import, created almost 90 validation rules to ensure data quality and integrity. Automated 80% of our manual processes using declarative tools like workflows, process builder, Flows, Approval processes and formula fields thus reducing significant manual effort across all our internal teams. Manage page layouts, fields, and system interface/capabilities, Lightning Component. Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components. Used change-sets to deploy the code in to different environment (Testing, UAT and production). Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process. Worked on Test classes of various triggers and apex classes in the application to maintain minimum of 75% code Client: Cummins INC, Columbus Role: Salesforce Developer/ Administrator. | DEC2016 to April 2018 Responsibilities Interacted with various business user groups for gathering requirements for identity management implementation Designed the identity management system for web application and Mobile app and documented the elevated level and low-level requirements Created custom admin portal for Cummins dealer/distributors and Business admins to manage the users in their location and provisioning along with the approvals. Ensures secure coding and UI standards and best practices are applied during development. Provides input and contributes to the enhancement and maintenance of applications and programs. Developed an OAuth 2.0 management system in Salesforce for API integrations with Cummins Mobile app and External Cummins teams. Implemented authentication, authorization and security for Cummins external User management solutions in the mobile app and web portal. Customized Lightning components using Java script on client side and Apex on server side based on Cummins UX standards and policies. Created and maintained Reports and Dashboards to provide fast access to key business metrics. Configured Single Sign-on using SAML settings in Salesforce to integrate with the Cummins internal applications as a part of SSO to enable the user to login to various applications. Developed custom SOAP and REST Web Services in Salesforce and published for internal Cummins applications to read user data. Working on integration with Cloud craze for ecommerce solution portal for Cummins dealers to purchase subscriptions Performs detailed and complex unit testing and secure code testing, and issues resolution Defined objects and Field Level Security for different profiles. Worked on design the application data model and business process as a part of technical architect. Worked with integrating external systems using web services call outs. Wrote an Apex Trigger on Contact for cross object field update for reporting purposes. Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients. Worked with Multi-Currency, Multi-Language, Product & Price book set-ups. Used the sandbox for testing and migrated the code to the deployment instance after testing. Created page layouts, search layouts to organize fields, custom links, related lists, and other Created Custom profiles and assigned to the users based on their roles in the organization. Created users using the Data loader and assigned the users to the chatter groups. Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process. Created and maintained Reports and Dashboards to provide fast access to key business metrics. Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook. Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows Vista. Client: Herc Rental, Bonita Springs Role: Salesforce Developer/Administrator. | Jan 2016 to Nov 2016 Responsibilities Participated in requirements gathering from clients, estimating the number of hours required for the development work. Worked on multiple projects, designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE. Worked on Salesforce standard objects like Accounts, Contacts, Opportunities, Products, Pricebooks, and Opportunity LineItems etc. Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality. Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Worked on Third party tools like Zuora used for Automatic billing and Manage recurring revenue. Expertise in Java, Integration Bus technologies, data replication tools, predictive dialers and document management Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Deployed using change sets and ANT tools. Involved in code reviews with client development teams, and training them to utilize the functionality developed by RedPath for them. Created the Public groups based on the access permissions. Implemented AppExchange applications on Force.com platform Environment Apex Triggers, Visual force Pages, Components, Data Loader, dataloader.io, HTML, Java Script, JQuery, CSS, Workflow & Approvals, Reports, Email Services, SOQL, SOSL. Client: Cybage Software PVT Ltd, Pune, India Role: Java Developer. | April 2013 to Dec 2014 Responsibilities: Analyzed the business requirement and developed app using Java and Mozilla XUL. Involved in development using spring, Hibernate and JSF Framework. Used ANT script for project deployment. Use case, design class, sequence diagrams. User Interface design Data Modeling logical and physical models Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis Understand the business aspect of the application and converted into requirements document. Create POC for first time patterns and vendor integrations. Code review with the developers and delivery team Co-Ordinate and manage Global Delivery teams at offshore locations. Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore. Create Unit Test Documents as part of code deliverables Participate and represent the Integration team in defect triage meeting with channel partners and provider systems Business process review and modeling Data modeling and ER diagrams Develop Functional Requirements Specification (FRS) Business process review and modeling Involved in writing SQL queries for the application in Teradata database. Create or involve in Implementation planning with Project Manager. Support Production install and validations Keywords: business analyst user interface user experience microsoft Colorado Delaware Maryland Virginia