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Aishwarya Narla - SAP SD/OTC

[email protected]

Location: Melvindale, Michigan, USA

Relocation: Yes

Visa: H4EAD

Aishwarya Narla SAP SD/OTC Consultant Email: [email protected] Mob: +1 (331) 666-5692 Professional Experience Having a total of 13 years of experience in the IT Industry and in that I have 9+ years of SAP experience in different modules like SAP S/4 HANA, SD, OTC and EDI functional exposure in Implementation, Support, Rollout and Upgrade projects. SAP S/4 HANA SD Skills & Expertise Good understanding in ASAP methodology: from Business blueprint, Realization, Finalization, to Go-Live and support. Experience in Activate Methodology and Agile Process. Experience in SAP sales and distribution module and integration of SD with MM, LE and FI modules as a functional consultant. Good exposure on Order to Cash (OTC) processes. Interacted with business users and leads to understand the AS-IS and TO-BE process. Proficient knowledge of Pre-sales, post-sales activities and major business activities such as Pricing, Billing, Shipping, Transportation, Availability to Promise, Partner determination, Output determination, Revenue Account Determination, Material Determination. Customizations in SPRO for order to cash process activities. Pricing experience: Configuration of condition types, condition tables and access sequences, determining and maintaining pricing procedures, creation of condition records, special pricing functions such as exclusion and analysis of pricing. Experience in different types of order processes like Domestic order, Export orders, Cash Sale, Return Order, Credit memo, debit memo, Invoice corrections, and Free Goods. Extensive knowledge of Special Sales Scenarios like Stock Transfers, Third Party Order. Extensive experience in design and implementation of EDI interfaces inbound orders (850), order confirmation (855) and invoicing (810) etc. Data migration activities including LSMW, BDC, LTMC, IDoc and BAPI calls. Roles & Responsibilities: Working with Customer Business Units to understand users requirements. Working with business to finalize the requirements, level of effort, timeline, and technical aspects. Requirements gathering, prepare/guide for the Design specifications. Follow procedures as defined by customer standards. Preparation/Review of functional Specification documents. Define standards and reusable approaches with benefit to cross-functional groups. Integration of External systems for Inbound and Outbound. Co-ordination between on-site and Off-shore team members. Data migration activities include initial and delta loads. Workshops to Revamp and remodeling the Business Processes. Mapping business requirement and Identification of Gaps and Scope. Responsible for all cut-over tasks and Hypercare support post go-live. Provide alternatives based on best practices and SAP functionality. Good exposure on Charm, HP ALM, SharePoint, Jeera, Rally & SOLMAN. Working with AGILE methodologies, ASAP methodologies. Excellent communication, time management and interpersonal skills. Quickly address and resolve system failures or code issues to maintain productivity. SAP Profile: Project 1: Client : Wolters Kluwer , US Role : SAP SD OTC Lead Consultant ( Project: Estore Portal/Estore Renewal Portal/iFirm) Duration : May 2023 till date Environment: SAP S/4 HANA 1909 & 1809 (OTC, MM, FI) Responsibilities and contributions: Worked as an SAP SD OTC expert in designing functional specifications based on business requirements. Involved in one-on-one requirement gathering sessions with the business. Analyzing business requirements and prepared process flow diagram for business process requirements. Responsible for gathering business requirements and proposing solutions for business requirements. Prepared RTM for business requirements and worked with the business to get the approvals. Creation of JIRAs for all business requirements. Worked as a primary consultant in implementing Order to Cash process in S/4 Hana. Prepared Functional Specification documents for all the requirements and Connected with the developers for any customizations. Customized the SD module elements through IMG and interacted with other modules for resolving cross-modular issues. Configured Pricing Procedure Determination with the Associated Pricing Procedures, Condition types, Access Sequences, Condition Tables, Condition exclusions. Customized various sales documents: quotations, inquiries, sales orders, cash sales, rush orders, standard orders, inbound/outbound deliveries, billing, invoices, return processes, listing and exclusion, material determination using condition technique, item proposal and output determination. Configured Order Management (OTC) scenarios for Domestic/Export order, Cash Sale, Return Order, Credit memo, debit memo, Invoice corrections and Free Goods. Designed an interface program for Creation of Order/Contract, where estore will send the Order/Contract details and SAP will create the Order/Contract with the Pricing. Integrated to get the taxes where estore will send the shipping address details to get the taxes. Interfaced Create/Extend customer, update customer and get the Customer details. Designed program to get list of Renewals for customers and to get the Customer s Renewals details and interface program to accept Renewals where customers can accept Renewals, adds another products and cancel products. Interacted with the developers for any customizations. Presented all business requirements in OTC, SRB and X-SRB and CAB. Performed Unit, regression, integration, performance Testing using Proxies, SOAP UI and Postman. Project 2: Client : Elanco Animal Health, USA Role : SAP SD Lead Consultant ( Project: Stallion/Mustang ) Duration : September 2021 May 2023 Environment: SAP S/4 HANA 1909 & 1809 (SD, MM, OTC, FI) Responsibilities and contributions: Worked as an SAP OTC expert in developing functional specification based on the business requirements. Worked in full life cycle implementation. Involved in one-on-one requirement gathering sessions with the business. Prepared process flow diagram for business process requirements. Worked as a primary consultant in implementing Order to Cash process in S/4 Hana. Configured Business Partner settings using S/4 Hana. Configured and customized the SD module elements through IMG and interacted with other modules for resolving cross-modular issues. Configured Pricing Procedure Determination with the Associated Pricing Procedures, Condition types, Access Sequences, Condition Tables, Condition Exclusive Groups. Configured Material determination entries for external to internal material conversions. Configured EDPAR and PUMA entries for customer determinations. Designed EDI configuration dashboard to control material qualifiers, customer qualifiers, outbound message controls, Pricing controls and EAN/UPC codes mappings. Customized various sales documents: quotations, inquiries, sales orders, cash sales, rush orders, standard orders, inbound/outbound deliveries, billing, invoices, return processes. Configured listing and exclusion, material determination using condition technique, item proposal, Schedule line determination, output determination. Configured Order Management (OTC) scenarios for Domestic/Export order, Cash Sale, Return Order, Credit memo, debit memo, Invoice corrections and Free Goods. Involved in Pricing Configuration like creation of condition tables, access sequence, and condition types and pricing procedure to meet client business requirements. Worked on Bill trust Outbound Interfaces for SD invoices, FI invoices, Account statements. Designed an interface program for Bill trust inbound ACH/CC/BPN payments for clear customer open AR items. Designed an interface program for Bill trust TBF (Thin Billing file) where we need to send the SD invoices daily by using batch job which will consist of zipped consolidated file and their Invoice pdfs. Designed an interface program for Bill trust OBF (Open Balance file) where we need to send Open AR items and totals. Designed an interface program for Bill trust Account statements where we need to send the monthly account statements. Project 3: Client : Ecolab, USA Role : SAP SD Consultant ( Project: R6/Microtek ) Duration : July 2019 August 2021 Environment: SAP S/4 HANA 1909 & 1809 (SAP SD, MM, OTC, FI) Responsibilities and contributions: Worked with EDI RFC for global customer creation and maintenance (GCSM) for sold-to-party, Ship-to-party, Bill-to-party, Payer and contact person which will request from Salesforce, Microsoft Dynamics & MDM via Tibco. Developed RFC for maintain the relationships and adding the partner functions to the customer. Developed a logic to update the H7 pricing hierarchy assignment as well as output conditions for the customer. Conducting workshops to gather the business requirements. Worked on EDI related changes based on control table for ORDRSP, DESADV and INVOIC Message types. Worked on Pricing routines, Pricing requirements for Freight, Surcharge, Handling fee and created the new procedure. Meeting with business process owners to identify the business requirements. Analyzing the client s AS-IS business process and mapping it to TO-BE business processes by identifying the GAPS. Designed error handling cockpit report for data load programs error log and reprocessing. Worked on exchange rate integration from MONEX system to SAP by exposing RFC enabled BAPI as a web service and SOAMANAGER configuration. Prepared process flow diagram for business process requirements. Creation of Functional specification documents for all R(reports), I(Interfaces), C(Conversions), E(Enhancement), F(forms), and W(workflow) objects. Created Customer Master Data, Material Master Data and Customer Material information record. Defined and assigned pricing procedure using condition types, condition records and condition tables. Configured various Sales Document Types for Service Orders, Returns, Credit and Debit memo requests. Configure the Credit Limit Check to include the open orders and deliveries while calculating the credit limit for a customer. Defined Output determination for delivery and shipping documents as well as for all Sales Orders, and Billing Documents. Created Customer Material information and Item Proposal for different Customers and helped the users to maintain master data for condition records Project 4: Client : General Mills, USA Role : SAP SD Consultant ( Project: Yoplait ) Duration : November 2017 - July 2019 Environment: SAP SD, MM, OTC, FI Responsibilities and contributions: Supported Order to Cash business processes by providing effective solutions for business within the time frame. Provided Production support for various issues regarding return process, shipping process, Order to Cash (OTC), PGR /PGI, Billing, and Credit Management etc. Worked on service contract repricing based on material group and quantity, based on per material group quantity get the material info record pricing condition and update the new pricing condition values for creation of service contract creation and pricing condition updates. Supported all SD stream batch jobs, Interface, Document outputs and forms. Involved in preparation of Technical Specifications, review of Routines & User Exits, Preparing Training Material, and Documentation. Configured EDI components including system-wide settings, output tables, partner profiles for both inbound and outbound transactions and message control. Provided Production Support for the Monitoring, Tracing, Workflows, and Retriggering of IDOCs. IDOC structure Configuration and monitoring with error handling. Performed system integration testing and coordinated technical unit testing. Troubleshot interface and provide solution based on requirements. Worked on defect resolutions on issue log with business team and technical team. Worked on tools like Remedy, HPQC and Clarity for Ticket and Project handling. Project 5: Client : Rockwell Automation, India Role : SAP SD Consultant ( Support ) Duration : March 2015 August 2017 Environment: SAP SD, MM, OTC Responsibilities and contributions: Worked as an SAP OTC expert in developing functional specifications based on the business requirements. Extensively worked on Quotes, Sales Orders, delivery processing and invoicing. Worked on price list and pricing routines based on the business requirements and condition exclusion logic. Performed comprehensive testing on web services, BAPIs, and function modules. Co-ordinated with both onshore and offshore ABAP team in translating the requirements into technical specifications. Responsible for sending out daily status reports to the upper management for review. Co-ordinated with the end users for UAT signoffs before the planned release. Solved application and configuration issues and collaborated with other BSA's to ensure end-to-end business process integration. Involved in preparing cutover activities before release which includes cutover planning, preparation, and execution. Created training documents for the end users and conducted comprehensive training sessions for the field users. Non-SAP Profile: Project 1: Client : IndusInd Bank, India Role : Senior Test Engineer Duration : July 2013 March 2015 Environment: Java Responsibilities and contributions: Provide automation effort estimates based on the given automation testing scope. Developed 300+ automation test scripts using Selenium. Involved in Sanity testing and Functional testing, Re-testing, Regression testing and End-to-End testing. Generating Test Log documents and analyzing obtained Test Results. Reported the bugs in HP ALM. Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner. Involved in client calls and Defect triage meetings. Generating Test procedure documents for various tests that are to be performed. Involved in generating test case execution reports, defect status reports and publishing them to the external teams. Project 2: Client : Health Net, India Role : Test Engineer Duration : Nov 2010 June 2013 Environment: Sibel Responsibilities and contributions: Prepared test cases based on SRS/FS developed by development team. Actively involved in reviewing test cases. Involved in Sanity testing and Functional testing, Re-testing, Regression testing and End-to-End testing. Generating Test Log documents and analyzing obtained Test Results. Reporting the bugs. Interacting with a development team for bug closure. Verification of fixed bugs and subsequently closing them if they passed the test case. Generating Test procedure documents for various tests that are to be performed. Involved in generating test case execution reports, defect status reports and publishing them to the external teams. Prepared Application KT document. Prepared PSSR report for Tickets and SRs. Extensive experience of Quality Centre. Education: Bachelors (Information Technology) from JNTU Completed in the year 2010. Keywords: cprogramm user interface materials management sfour rlang information technology golang hewlett packard logistics execution Arkansas Colorado South Dakota