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Bedram Varma - Solution Architech
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Bedram Verma
Technology Delivery Lead, Seattle, WA 98101
+1 614-591-3278 / [email protected]

Professional Summary:
A Seasoned Tech Delivery Lead and Cloud Practitioner with over two decades of expertise in system engineering, software development, and cross-industry project delivery, specializing in custom application development, system integrations, and AI implementation.
Proven expertise in project planning, design, architecture & development, and the successful delivery of enterprise-grade software applications and products across diverse industries including e-commerce, banking, and telecom.
Leadership & Team Development: Demonstrated ability to build, manage, and mentor high-performing teams while fostering a culture of excellence and innovation. Skilled in driving development strategy, integration and deployment, risk mitigation, and cross-functional collaboration throughout complex implementations.
Extensive experience in planning, designing, and developing distributed products and applications while implementing AI technologies to optimize existing applications and create innovative solutions. Proficient in leveraging cloud platforms such as AWS, Azure, and Google Cloud Services, and delivering scalable, secure, and business-aligned solutions.
Specialized in modern engineering practices including microservices, event-driven architectures, data analytics, strategic planning, and risk management, ensuring alignment with organizational goals and impactful results.
Technical Expertise: Proficient in front-end and backend technologies such as React, Angular, Vue.js, Node.js, Spring Boot, Java, and Python, as well as databases including Microsoft SQL Server, MySQL, PostgreSQL, MongoDB, and Redis.
Skilled in developing Kafka producers, consumers, and custom connectors for seamless enterprise data integration, and optimizing Kafka configurations for performance, scalability, and reliability.
DevOps & Agile Practices: Hands-on expertise with CI/CD pipelines, Docker, Kubernetes, Jenkins, and version control tools like GitHub, GitLab, and Bitbucket.
Skilled in Agile methodologies including Scrum, Kanban, and Extreme Programming.
Adept at deploying solutions across diverse environments, ensuring scalability, reliability, and security, and aligning technology initiatives with business objectives.
Experienced in release management, creating schedules, and managing cross-functional teams to achieve deployment goals.
Skilled in collecting, cleaning, and managing data from multiple sources and evaluating performance using appropriate metrics and methodologies. Proficient in implementing AI models like machine learning, deep learning, and natural language processing (NLP) into existing applications to enhance their functionality.
Extensive knowledge of project management tools such as Microsoft Project, Smartsheet, Jira, and Confluence, coupled with excellent communication and problem-solving abilities.
Proven ability to orchestrate development initiatives in cloud computing and on-premises infrastructure, leveraging cutting-edge technologies to deliver measurable outcomes while mitigating risks effectively.

Technical Skills:
Programming Languages:
Backend: Java (Spring Boot, Java EE), Node.js, Python, PHP, GoLang, C++
Frontend: React, Angular, Vue.js, JavaScript (ES6+), TypeScript Scripting: Python, Shell Scripting, PowerShell
AI & Statistical Computing: R, MATLAB Cloud Platforms: AWS, Azure, GCP
Streaming & Integration: Apache Kafka, Apache Spark Relational: SQL Server, MySQL, PostgreSQL
NoSQL: MongoDB, Cassandra, Redis, DynamoDB
Data Warehousing: Snowflake, Big Query.
DevOps & Automation: Jenkins, Docker, Kubernetes, GitLab, GitHub, Bamboo, Terraform. AI & Machine Learning: TensorFlow, PyTorch, Scikit-learn, spaCy, NLTK

Education:
Bachelor Of Science (B.S.) In Applied Mathematical Sciences Dr Bhimrao Ambedkar University, Agra India - 1997
Computer Engineering Indira Gandhi National Open University, New Delhi India 1999

Certification:
Project Management Professional (PMP)
Google Cloud Certified Professional Cloud Architect
Snow Pro Core Certification
AWS Certified Solutions Architect Associate


Experience:
Accenture, Seattle, Washington Oct 2014 - Present
Sr. Manager Software Development.

Managed complex projects by creating customized solutions, guiding engineering teams through implementations, building teams aligned with business requirements, and identifying risks and dependencies to address them upfront, preventing potential bottlenecks in meeting timelines.
Engaged stakeholders to understand their needs, provide technical consultation, define scope, and establish roadmaps and milestones for successful project execution. Effectively allocated resources across projects, ensuring teams have the tools, skills, and support to succeed.
Guided software architecture, ensuring solutions are scalable, secure, and aligned with business objectives. Designed solution architectures that align software with client business needs and technology stacks.
Implemented quality assurance processes and standards to ensure project reliability and security.
Identified opportunities for cost savings within the software development process, including automation, outsourcing, or process improvements.
Monitored key performance indicators (KPIs) such as velocity, code quality, defect rates, and delivery timelines to maintain project health.
Led complex projects and communicated project status, risks, and issues to stakeholders, ensuring transparency and alignment with business goals.
Led enterprise-level software development projects utilizing Java (Spring Boot) for creating scalable and secure backend services. Implemented microservices architecture with Java frameworks, improving system modularity and reducing development times by 25%. Architected distributed systems using Java EE for high-performance applications deployed on cloud platforms like AWS and Azure.
Designed real-time data processing solutions using Apache Kafka, leveraging Java to build Kafka producers, consumers, and topics, streamlining event-driven architectures.
Developed and optimized backend microservices using Java and Spring Boot, improving system performance and scalability, resulting in a 20% decrease in processing time.
Led migrating legacy Java-based monolithic applications to microservices-based architectures, resulting in improved maintainability and deployment flexibility.
Integrated Java applications with cloud-native technologies such as AWS Lambda, Azure Functions, and Kubernetes for managing serverless architectures and containerized deployments.
Drove initiatives to optimize development processes and collaborated with the engineering team to design solutions that meet these objectives, including the evaluation of new tools, frameworks, and methodologies.
Assisted sales teams by providing technical guidance, answering complex technical questions, and creating tailored technical solutions, including proposals, specifications, and implementation plans to meet client needs.
Assisted with preparing and responding to RFPs (Request for Proposals), ensuring alignment between client requests and software capabilities.
Built and maintained strong relationships with stakeholders by acting as a trusted advisor, offering ongoing consultation, and promptly addressing any challenges.
Supported the professional growth of team members by providing opportunities for skill development, training, and career advancement. Stayed updated on industry trends by attending conferences and participating in professional development activities.

Relevant Project Experience:
Project: Connected GTM Experience at ServiceNow Oct 2023 Sep 2024
Role: Development Lead & Architect
Responsibilities:
Managed a global team of 20 engineers and led the enhancements for the NOW Agent mobile app.
Designed and developed prototypes to simplify the user experience, introduced new features to centralize customer insights, and made them available to the sales team in near real-time within the app.
Developed project plans with delivery milestones, identified risks and dependencies, and ensured successful execution.
Collaborated with product and enterprise architecture teams to review and refine solutions.
Designed and implemented distributed streaming solutions using Apache Kafka, building and maintaining Kafka producers, consumers, and topics to manage real-time data streaming from an email server.
Developed custom connectors in Java to integrate Kafka with Snowflake, ensuring seamless real-time data processing and integration.
Created a blueprint for real-time data processing, integrating push notifications for enhanced responsiveness.
Conducted a detailed analysis to pull real-time data, applied upfront filtering to event data from Outlook, identified dependencies, and created reports to update stakeholders on project status regularly.
Led the development of backend services using Java (Spring Boot) to integrate real-time data streaming solutions and improve system reliability.

Technologies: ServiceNow Platform (NOW), Angular libraries, Spring Boot, Apache Kafka, Snowflake Analytics, Azure Cloud Functions.

Project: Payment Lending at PNC Bank July 2023 Oct 2023
Role: Sr. Technical Lead & Architect
Responsibilities:
Led the design of micro apps and outer APIs integrated with payment services in the payment lending space.
Collaborated with product teams to gather functional requirements and document technical specifications for new credit card advance payments, incorporating advanced security measures.
Architected Java (Spring Boot) microservices that handled credit card advance payment transactions, integrating with external payment APIs for seamless processing.
Worked closely with engineering teams to develop micro apps and services aligned with these functional requirements, ensuring adherence to quality standards.
Created status reports to keep stakeholders and leadership informed on progress, risks, and dependencies.

Technologies: Java (Spring Boot), React, API Management, Multi-factor Authentication Protocols, Dynatrace, Payment Gateway APIs.

Project: Marketing and CDP Engineering at Atlassian April 2022 June 2023
Role: Technology Delivery Lead
Responsibilities:
Managed 15 cross-functional team members and led the migration of marketing services from an enterprise platform to Salesforce Marketing Cloud, developing microservices and deploying the AWS platform.
Collaborated with the engineering team to build microservices tailored to Salesforce APIs.
Implemented configurations for data protection measures, including compliance with Right to Be Forgotten protocols, and created reports to provide regular updates to stakeholders on the project status.
Developed APIs and backend microservices with Java (Spring Boot) to integrate Salesforce data with external systems, ensuring efficient data exchange and compliance with data protection protocols.

Technologies: Salesforce Marketing Cloud, Java (Spring Boot), AWS Services - S3, Athena, Kinesis, Python

Project: Apps Modernizations at Intel July 2021 March 2022
Role: Custom Development Lead & Architect
Responsibilities:
Managed a team of 20 engineers and led the modernization of the HR Landscape and Corporate Enablement Services, leveraging updated technologies.
Analyzed existing applications and services, documented requirements, and developed project plans, schedules, and milestones.
Led the modernization of HR applications by leveraging Java (Spring Boot) for backend services and react for frontend development, improving user interaction and service scalability.
Integrated Java microservices with PostgreSQL databases, optimizing data flow and access speeds.
Implemented Apache Kafka for real-time data streaming between systems, enhancing application performance by reducing latency.
Optimized Kafka configurations, including partitions, replication, and retention policies, to enhance system performance and reliability.
Developed custom Kafka connectors to enable seamless data integration with Workday, ensuring smooth and efficient data workflows.
Collaborated with engineering teams to build applications and backend services, reports & dashboards, and test automation scripts, including generating PDF files using UiPath and integrating with Workday.
Served as the primary point of contact for stakeholders, providing regular updates on project progress, risks, dependencies, and status.

Technologies: Java (Spring Boot), Apache Kafka, PostgreSQL, React, UiPath, Workday, CI/CD Tools, Microsoft SQL Server

Project: Customer Resolution and Experience at T-Mobile July 2018 June 2021
Role: Tech Delivery Lead
Responsibilities:
Built backend services with Java (Spring Boot) to process and audit call recording quality, enhancing data accuracy and streamlining quality assessment workflows.
Implemented Java-based data pipelines using SSIS for extracting and loading data across different systems, improving data integration and reducing processing time.
Developed Java APIs to integrate customer experience data from various sources and present it in Power BI dashboards for real-time visualization and decision-making.

Technologies: Java (Spring Boot), Node.js, SSIS, Power BI, Vue.js, Microsoft SQL Server, MySQL, Splunk, Pivotal Cloud Foundry, Jenkins, and Bitbucket.

Project: U2.0 Digital Transformations Nov 2015 June 2018
Role: Tech Delivery Lead at T-Mobile
Responsibilities:
U2.0 Digital Transformations: Led a 20-member Triage Team to triage and assign defects to the appropriate engineering teams.
Coordinated with cross-functional teams to track defect status end-to-end across systems, ensuring operational coherence and effective defect management throughout the process.
Created reports to categorize defects by severity, assigned teams, and status, incorporating trending graphs for a visual representation of defect progress and resolution to track and communicate defect statuses effectively across teams.

Technologies: API Integration (API-Led), Angular, TIBCO, IAM, AEM, AWS-S3, APIGEE and SAP Care

Project: E-Services at T-Mobile Oct 2014 Oct 2015
Role: Development Lead
Responsibilities:
Led enhancements of My T-Mobile portal apps and managed a global engineering team (10 scrum teams) for new enhancements.
Worked on UX designs to populate plans and catalogs under the Shop category, simplifying the user experience.
Integrated user recommendations with entitlements for updates and new plans, enhancing customer engagement and ensuring a seamless shopping experience.

Technologies: Angular, Spring Boot, Splunk, AEM, APIGEE and Cross-functional Management

Accenture Services Pvt Ltd. Gurgaon, India May 2007 - Sep 2014
Business Integrations & Arch Manager
Responsibilities:
Led the design, development, and delivery of software development projects, and developed and implemented strategic plans and initiatives.
Managed a team of 50+ employees, demonstrating strong leadership skills. Worked with senior management on strategy development and execution planning.
Identified areas for improvement throughout the product lifecycle and implemented corrective measures.
Created reports on project status, ensuring the timely completion of projects within budget constraints.
Utilized strong analytical and problem-solving skills to address operational issues.
Evaluated employee performance through regular feedback sessions which improved productivity significantly.
Defined and coordinated team goals and objectives to drive success.

Sopra Steria. Noida, India Sep 2006 - April 2007
Technical Lead
Responsibilities:
Led the design and development of software for a device to monitor trucks involved in coal mining alert the command center for any problems and take measures actions mitigate the risk.
Analyzed system performance metrics to identify areas of improvement. Investigated production issues by troubleshooting and analyzing systems.
Deployed applications across multiple environments including staging and production.
Guided team through technical obstacles with expertise in system details.

Polaris Software Lab Ltd. Gurgaon, India Aug 2004 - Sep 2006
Sr. Developer
Responsibilities:
Contributed to the development of web pages for a banking product (FORESEE) aimed at processing customer loan applications for loan restructuring and simplifications.
Performed unit tests and integration validations on all developed features before delivering them into production environments.
Conducted code reviews of peers and provided review comments to improve the code quality.
Developed and executed test procedures for the components.
Developed simple data queries for existing databases.
Keywords: cplusplus continuous integration continuous deployment artificial intelligence user experience javascript business intelligence sthree rlang information technology Washington

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