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Swathy - Scrum Master

[email protected]

Location: Dallas, Texas, USA

Relocation: yes

Visa: H4EAD

Scrum Master with 10+ years of IT experience with managing complex projects, facilitating scrum ceremonies, business analysis, enhancement, development and testing stages of various projects in Insurance, Retail and Finance Domain. Proven track record for meeting complex project deadlines, training/motivating coaching agile teams, and delivering stellar customer service to internal and external clients. A critical thinker with strong decision-making skills with the ability to adapt quickly and work seamlessly with cross-functional teams Core Strengths Leadership | Project Management | Problem Solving | Project Lifecycle | Process Improvement | Presentations | Requirements Gathering | Conflict Resolution | Microsoft Project | Microsoft Access | TDD and BDD| SAFe |Scrum | Agile | SharePoint | JIRA | SAP HCM|Blueprint Workflow Documentation | Personnel Management Specific Expertise: Strong understanding of software development methodologies and extensive work experience in SDLC, AGILE, SAFe, Kanban and SCRUM Proven problem solving, self-starter and worked individually as well as adapting rapid changes Areas of expertise include Agile principles and practices, facilitating agile ceremonies, Story-Based Development, complex business problem solving, data analysis, and reports generation Demonstrated leadership skills with the ability to build and lead large cross-functional teams and protect valuable team resource. Escalate early, if any blockers or showstoppers to the higher management Proficiently organized and facilitated Daily Scrum, Iteration reviews, retrospectives, Backlog refinement and Iteration Planning. Continuous Development, Deployment, Testing, Integration and monitoring knowledge. Expert in setting up Dashboards, Filters using Jira's Query Language for personalized view of Jira Software Strong knowledge in Planning, prioritizing, and iterating team's work with ease by monitoring Rally and Jira Excellent interpersonal, mentoring, collaboration, and problem-solving skills. Significant contribution in imparting functional as well as technical trainings Acquired real-time, actionable insights into how team was performing sprint over sprint Very strong communication, Customer interaction and management Skills. Ability to resolve customer issues very quickly and accurately and has earned good reputation with customers. Have extensive Experience working for large scale applications, databases, Managed Upgrade, enhancement, rollouts and migration projects Strong domain knowledge on E-Commerce, Healthcare, Financial Services and, Automotive, Insurance Good in understanding Agile planning, Waterfall, Spiral and V-Model methodologies Technical Skills: Languages PHTML, Java, .NET Methodologies Agile, Scrum, Kanban, SAFe, ScrumBan, XP, Less, Lean, Waterfall Tools Microsoft Project tools, Version One, JIRA, Rally, Confluence, Corello, Trello, MS Visio, MS Visio Cloud Technology, Quality Center, XML, Unified Modeling Language (UML), AWS, Splunk, New Relic, Telemetry, SharePoint, mParticle, TestFlight, EC2, iOS, Android, SDKs Technologies AWS Cloud, Azure, GCP, SalesForce.com, SAP, JIRA, ADO, TrackWise, MangoDB Professional Experience: Mc Donald s, Remote Jul 21 - Present Scrum Master/ Team Coach Responsibilities: Managing Scrum teams working on web and mobile application for data standardization and data normalization. Responsible for the strategy, product roadmap, scope prioritization, business development and communication for projects and enhancements. Guide teams in adoption of Agile/Scrum Principles. Remove or escalate obstacles to ensure timely delivery Progress. Manage and organize changes for production. Organize and lead the various planning Tools change management. Coached teams in iterative delivery practices, values, and principles. Supported 2 teams across the technology organization simultaneously. Facilitate team meetings, workshops, and agile ceremonies. Coached my teams to write better user story by including the business value stories will deliver. Created team document such as Team working Agreement and Onboarding documents. Helped defined better SDLC processes and implemented the same on the Jira project workflow. Worked with Product team to decompose Product Roadmap from Initiative levels into Epics to user story and creating user journey experience roadmap and ensured stories are linked to the right Epics Developed report Dashboard for accountability and status of Project. Manage Project Risk by putting Risk mitigation plans in place. Built dashboards to Measure, manage, and maintain team productivity metrics to enable continuous improvement. Create a detailed work plan that identifies and sequences the activities needed to complete the project. Monitor the Progress of the Project and make the necessary adjustments when requirements change to ensure the success of the Project. Established a communication Schedule to update stakeholders on Project Progress Reviewed the quality of work completed with the project team on a regular basis to ensure it meets project standards Environment: JIRA, Confluence, Java Full Stack, API US Bank, Brookfield WI Mar 19 Jun 21 Scrum Master Responsibilities: Working closely with the teams through agile events coaching on performing the activities, playing the roles and generating artifacts based on SAFe and Agile best practices Coached the teams to be self-organizing and ensured the adherence of all the Scrum concepts and processes Successfully migrated projects from Waterfall to Agile-Scrum and ensure team adopt agile way of working Supported projects by implementing Agile Life Cycle Management Tool JIRA to manage backlog and helped to generate and analyze business metrics to be reported Organized and facilitated Sprint planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings Track and communicate team velocity and sprint/release progress with, and to all affected teams and management Frequent, proactive collaboration with executive leadership to provide project milestone status, risk analysis and mitigation, new discoveries that may impact strategic direction Involved in brainstorming sessions, analyzing the business processes, requirement gathering, Mapping the As-Is process and designing To-Be Processes Analyzed the Product Backlog along with PO, performed ambiguity reviews and communicated the inconsistencies to the Configuration Team Work closely with other scrum teams to facilitate planning and execution of programs Ensured that the User Stories meet the INVEST principal (Independent, Negotiable, valuable, Estimable, Small, Testable) Created and maintained Sprint Burn-down Chart, Sprint Burn-up Chart and Product Burn-Down Chart to keep the track of the team's progress and the team's velocity for better estimation of the sprint life cycle Communicated the status of the Product Backlog Item to product Owner and external stakeholders on a regular basis Effectively involved in conducting Planning poker technique for estimating the User stories Helped the Product Owner to prioritize the Product backlog items (PBI's) for developing Sprint tasks by taking suggestions from the cross-functional development team using Kano model Constantly connected with other scrum masters to share and learn experience to improve the velocity of team Helped the team stay focused by removing impediments, protecting them from distractions and keeping team meetings lean and efficient Had regular meetings with offshore team to understand progress, challenges and remove blockers for the team. Provide guidance and direction to offshore and onsite team Created and maintained information tools: sprint board, burn-down charts, burn-up charts, progress dashboards, etc. Used JIRA for drafting the User Stories and managing the requirements and defects track Estimating backlog using T-shirt mechanism. Implementing Acceptance test based driven development (ATDD) development. Coordinating with TDM, BA for further backlog updates for different scrums. Discussion with all the stakeholders on architecture and Product backlog Environment: MS Office, JIRA, Team Foundation Server (TFS), Salesforce.com (SFDC), .Net, SoapUI, TeamSite (CMS), Web Services, Doors, and MS Project Cisco, San Jose, CA Jun 16 Feb 19 Business Analyst / Scrum Master Responsibilities: Responsible for the role of Project Manager and Scrum master for the Scrum teams in the project Integrated SAP HCM with Cronos for time management Lead Sprint planning, Sprint Reviews and Scrum of Scrums (SoS) for all the teams in the domain Coached the teams to be self-organizing and ensured the adherence of all the Scrum concepts and processes Developed automated metrics for Agile/Scrum for Executive Leadership team Supported projects by implementing Agile Life Cycle Management Tool Rally to manage backlog and helped to generate and analyze business metrics to be reported Agile Coaching - Release & Iteration Planning and Tracking. Conducted training on scrum, facilitated the daily standup, sprint review and sprint retrospective meeting. Implement Scaled Agile principles (SAFe) for integration projects with dependencies. Elicited requirements with business owner and converted business requirement into Use Cases. Conducted JAD sessions, interviews, and surveys to collect the requirements Scrum Master for developing a web-based application to enable internal and external clients to configure, input, process, and generate tax forms from one central place. In addition to typical Scrum ceremonies, responsible for: Roadmap planning, Release planning, Product Backlog Refinement, Team Building and Resource planning. Removed impediments towards the delivery of work. Executed and monitored the planned work. Kept Product Owners and the Stakeholders updated on status of the project. Look out for improvement opportunities to increase team velocity. Served as Agile Coach, Scrum Trainer and initially as Scrum Master to facilitate organizational transformation and the adoption of Agile principles that improved software quality, productivity and predictability of release schedules; contributed to the successful release. Maintained process documentation and ensured the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Assisted Product Owner as needed with backlog maintenance, internal and external communication, improving transparency, and disseminating information Environment: SCRUM - Agile methodologies, Waterfall, User Experience Design (UXD), Personas, MS Office (Excel, Visio, Project), SAP HR, Teamcenter PLM, HP Quality Center, Ms Projects & Visio MultiPlan, Naperville, Illinois May 13 Jun 16 Business Analyst Responsibilities Managed multiple projects and provided cross-functional support to the team for on time deliveries using Information Technology Infrastructure Library framework (ITIL). Defined Project Charter and Statement of Work. Created and maintained the Project Plan. Gathered and documented user, business, and functional requirements to create business rules and business process diagrams through interviews/JAD sessions. Performed gap analysis after thorough assessments of existing processes. Created reports & dashboards for senior management to display weekly project status. Interacted with technical team to provide clarifications of the requirements to ensure the data was properly captured, stored, and reported per business requirement. Conducted UAT KICK-OFF calls with the users to ensure UAT was performed and Signed-off. Comprehensive QC/testing along with documentation of validation process. Prepared /Distributed Release Notes which mentions the status (SUCCESS/FAIL) of the various releases and brief the achievements releases. Environments: Rally, Share Point MS Visio. Keywords: business analyst information technology hewlett packard purchase order microsoft California Wisconsin