Home

Divya - SDET Lead ( Experieced with C# & Salesforce)

rajeshsales100@gmail.com

Location: Tampa, Florida, USA

Relocation: Yes

Visa: H1B

Divya Bathula Rajesh@swanktek.com 9734465418 www.linkedin.com/in/divya-b-727047178 Professional Summary: Around 10 years of experience in Software Quality Assurance especially in Automation, Requirement Analysis, Test Plan formulation, Test Design, BDD. Extensive working experience on all phases of Software Development Life Cycle (SDLC), its methodologies and process. Proficient in developing and executing automated test scripts using WebDriver/Selenium to ensure the quality and reliability of web applications across different browsers and platforms. Experience with managing test process through Azure Devops Experience working in Retails Domain, Automobile, Banking, Insurance, Finance, Assurance Experience in Functional Testing, Application Testing, System Integration Testing, Regression Testing, Black Box Testing, Smoke Testing, Browser Compatibility Testing, UAT and API Testing Able to use Provar, TOSCA as a Testing tool to automate the Test Cases. Proficient in Bug Life Cycle, Monitoring, Tracking Bugs, documenting and debugging Experience in working with WebUI and Salesforce.com Sandbox on both Salesforce Lightning and Salesforce Classic sandboxes. Experience in Sales cloud, Service cloud applications. Has experience in querying Salesforce Database/Backend testing for data design, data validation and data integrity testing using SQL Queries. Experienced in developing Data Driven, TDD, Behavior driven & Hybrid Framework using Selenium Webdriver -on experience in working with project management software like JIRA. Expertise in writing test scripts and implementing step-by-step navigation to gain the expected result in the testing environments. Hands on Experience on Jira, Qtest, Azure Dev Ops, MTM, Zephyr and TFS. Responsible for creating and maintaining automation acceptance test suite using Selenium C# and Spec Flow. Experience in BDD framework for .Net - Spec flow Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules Extensive experience in writing and troubleshooting SQL Queries Hands-on experience with a variety of automation testing tools - Selenium (Java), Cucumber, C#.Net Framework Educational Details: Masters in computer science - NPU, CA USA Jan 2016 - Apr 2017 Bachelors in computer science - JNTU-H, India May 2008 - Aug 2012 Technical Skills: Testing Tools Selenium GRID, Selenium RC, WebDriver, WebDriver Backed Selenium, cucumber, TOSCA Languages JAVA, Java Script, HTML, XML, C#.Net IDE Eclipse, SQL Developer Test Framework Junit, TestNG, Data Driven Framework, MVC, POM Web Debugging Tool XPath Build Tool Maven Processes Agile-Scrum, Waterfall Bug Tracking Tools JIRA, TFS, Rally DEV, Confluence, QTest, Azure Devops Continuous Integration Tools Jenkins, Hudson Browsers Mozilla Firefox, Internet Explorer, Safari, Google Chrome, Opera Application Microsoft Office, Excel, PowerPoint, Outlook, IBM Lotus Note Other tools MS office, MS Visio Databases SQL Server, MS Access, Oracle, MySQL Professional Experience: Client: JM Family Feb 2024-Present Role: Sr. Quality Analyst Responsibilities: Led initiatives for User Acceptance Testing (UAT) and production rollout, providing recommendations for process enhancements and solution delivery. Monitored processes and products to ensure compliance with quality standards, performing audits and evaluations to recommend actionable improvements. Documented project standards and procedures, enhancing documentation quality and adherence throughout the Software Development Life Cycle (SDLC). Identified risks through process monitoring and conducted root cause analyses to propose effective mitigations and process improvements. Maintained traceability in project work products, producing detailed quality metrics reports for stakeholders and management. Collaborated cross-functionally to establish and implement new quality standards and procedures, driving efficiency and innovation in quality assurance. Demonstrated sound judgment in addressing complex scenarios and providing evaluative solutions with commercial and technical awareness. Supported organizational compliance by adhering to regulatory standards and promoting ethical decision-making in business practices. Ensured transparency and accountability in corrective actions, documenting and tracking their completion to maintain project integrity. Developed detailed test plans, test cases on functional specifications and user stories. Ensured thorough test coverage and executed tests across various Salesforce modules, including Leads, Opportunities, Cases, and Reports. Performed Back End Testing by executing SOQL queries Worked on different kinds of Web Element locators like ID, Name, CSS Selector, Xpath for identifying the fields. Performed cross-browser and cross-platform testing for applications. Worked closely with development teams to provide clear defect reproducibility steps and expected outcomes. Managed and maintained multiple Salesforce environments (e.g., Sandboxes, Production) for test execution. Assisted in setting up data in Salesforce environments, ensuring test scenarios were accurately executed. Collaborated with developers, business analysts, and project managers to ensure that the test objectives align with project requirements. Participated in daily stand-up meetings and sprint planning as part of an Agile development team. Environment: Selenium Web Driver, Web UI, Tosca, Web Services, Visual Studio2019, RestAPI, VisualForce Reports, Custom Objects, Custom Tabs, Email Service, Azure Devops, TOSCA, Qtest, SFDC Sandbox. Client: Trintech, TX (Remote) Nov 2022-Jan 2024 Role: Lead QA Automation Engineer/ Salesforce QA Responsibilities: Effectively involved in various stages of development of the project starting from the project planning until production and maintenance using Attending Sprint Plan meetings and estimating story points for each user story. Thorough understanding of testing methodologies and practices. Used C#.net as a programming language and Visual Studios as IDE for automating the Test Suite with Selenium WebDriver. Experience working on Financial Application Hands on Experience on MTM and TFS Participated in user acceptance testing (UAT) sessions to gather feedback from stakeholders and ensure alignment with business objectives. Conducted hands-on testing of Salesforce applications and integrated systems/APIs, verifying functionality, data integrity, and system performance across various use cases and scenarios. SQL Server experience in writing moderately complex SQL statements. Conduct and support UAT testing. Continuously evaluated and improved testing processes, tools, and methodologies for Application and integrated systems/APIs, driving efficiency and innovation in quality assurance practices. QA Deployment and Smoke Testing experience using Azure Devops Pipelines Worked thoroughly to identify and update numerous potential defects of the application as part of end-to-end system validation. Conducted manual testing of mobile applications on various Android devices to ensure compatibility and performance across different screen sizes and OS versions. Worked in test environments like QA and UAT to support testing activities. Analyzing the User Stories, New Features/Enhancements in ADO. Involved in SOA testing includes developing test scripts in manual and automated testing environments, logging and recording test results, developing test scenarios, identifying, and analyzing test errors, and maintaining test scripts. Led defect life-cycle management processes, from identification and logging to prioritization, resolution, and verification of fixes, ensuring timely resolution and minimizing impact on project timelines. Collaborated closely with cross-functional teams including business analysts, developers, and stakeholders to align testing activities with project goals and ensure the quality of deliverables on the Salesforce platform. Developed and executed comprehensive test plans and test cases to validate the functionality and performance of Apex triggers, classes, and Visualforce pages. Environment: Web Application, net Framework, SQL Server 2012, Visual Studio2019, Salesforce Platform, RestAPI, VisualForce (Pages, Components, Controllers & Extensions), JIRA, SFDC Sandbox. Client: Barclays, NY June 22-Nov 2022 Role: Sr QA Automation tester Responsibilities: Responsible for understanding and analyzing the functional processes and business scenarios. Reviewed and analyzed System Use Cases, Requirement Specifications. Extensively involved in Functional and Regression Testing of banking applications suite. Defined and Executed the Test Cases for various scenarios. Good experience in Spec Flow (BDD) automation Developed automation test scripts using Hands on experience in Rest Sharp. Implemented xUnit test automation frameworks to streamline the testing process, reducing manual effort and increasing test coverage. Utilized Jest testing framework features such as snapshot testing, mocking, and assertions to perform unit testing, integration testing, and end-to-end testing of applications. Mentored junior QA engineers on xUnit testing best practices, coding standards, and test automation techniques to foster team growth and development. Developed automation test scripts using Selenium WebDriver and Java Used the Firebug to inspect the XPath of the web elements and Eclipse IDE for Java development. Update the framework with helper methods if any while developing REST API automation scripts. Created a project on Behavior Driven Development (BDD). Storing code in GIT and share throughout the team member. Experienced at developing test cases, test data, test coverage, test execution, Test Procedures, and reporting status to Team Leads and Managers Good knowledge of JIRA defect tracking tool Environment: Java, Selenium, Agile, JIRA, SQL, Junit, Windows, XPATH, DOM, HTML, J2EE and MS Excel. Client: PWC,Tampa FL June 2018-May 22 Role: Lead Salesforce QA/ QA Automation Engineer Responsibilities: Analyzed user requirements and functional specifications. Performed manual testing on the PBI s for the deliverables of the sprint. Attend Sprint Planning, Daily standup, Retrospective meetings. Presented demo of the product as needed. Developed and update Test Plans, Test Cases, Test Scripts and Test Scenarios based on Business Requirements Documents, Functional Specification Documents and Use Cases in ADO Good knowledge in Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files. Managed test environments and data setups for UAT, coordinating with system administrators and database administrators to ensure data integrity and availability. Provided regular status updates and UAT progress reports to project stakeholders, highlighting key findings, risks, and mitigation strategies. Proficient in conducting root cause analysis during bug triaging, identifying underlying issues to facilitate effective resolution and prevent recurrence. Worked on Lightning for sales cloud service on Leads, Task, Activities. Tested Salesforce Service Cloud to enable servicing, tracking, and reporting of incoming requests via Email, Web, and Phone. Creating and testing Salesforce CRM Workflows, Approval Processes, Validation Rules and Sharing & Security rules. Tested salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, fields validations and its access to the user based on defined profile. Performed API Testing (SOAP and REST) using Postman, Swagger and SOAP UI Developing Automation scripts in visual studio environment using C# language and selenium with hybrid driven framework. Experience working on Client-Server environment. Hands-on experience testing both on premise and cloud-based application. Involved in UAT Testing with the Business Team Performed Negative and Positive testing to test various input file formats using XL sheet. Worked on Salesforce Lightning Page Testing Collaborated closely with Salesforce administrators, developers, and business analysts to define test requirements, identify test scenarios, and prioritize testing efforts based on business impact and risk. Experience in testing CRM applications. Hands on experience on various defect management tools, such as Microsoft Test Manager (MTM) and JIRA Used SDLC tools like Jira and qTest. Supported 2-week sprint deployments with testing on multi-tier environment, bug triaging, prod sanity test and participated in scrum calls. Performed SIT and functional testing based on user stories. Hands on experience with end-to-end testing process and methods in Salesforce environment including System Integration Experience with managing test process through Azure Devops Experience in BDD style hybrid using Page Object Model Design pattern with OOP Language like C# along with Gherkin (Spec flow) Hands-on experience of Visual Force (Page, Components and Controllers), configurations, Apex Web Services and APIs, Workflows, Rules and defining custom objects and Pages. Storing code in GIT and share throughout the team member. Defect Reporting and Tracking using VSTS. Used Azure Dev Ops to log Defects and track bugs. Working experience on integration with Kafka and Rest API s QA Deployment and Smoke Testing experience using Azure DevOps Pipelines Strong Expertise in writing and executing test cases based on given software requirement specification and developed detailed test scripts. Performed User Acceptance Testing (UAT) and interacted with client/ end-users to support UAT sessions. Conducted backend testing using SQL queries to validate data for database. Environment: C#.Net, Selenium WebDriver, Spec flow, REST Sharp, Visual Studio, SoapUI, REST API, GitHub, SQL, Windows. Company: Unisys Blue Bell, Hyderabad, IN. Dec 2012 Dec 2015 Role: QA Manual Tester Responsibilities: Participated in meetings with Business Analyst and Developers to understand the scope of testing. Created Test Plans, Test Scenarios and Test Cases for assigned modules as well as verify the actual result based on the expected results. Prior experience working in Retail. Hands-on experience working in Point-of-Sale lab environments, hardware, and other peripherals such as Pin Pads, scanners, and receipt printers. Test data identification & management Using TS2 system (TSYS) Expertise in retail operations processes and practices, as applicable Other Skills. Experience in testing POS application Regression test cases were written and automated using Selenium RC and IDE. Created and enhanced numerous test scripts to handle changes in the objects, in the tested application s GUI and in the testing, environment using Selenium RC. Experience in managing credit card test data request (TSYS) Performed Smoke, GUI, Functional, Performance, Integration and Usability testing. Performed Restful Services testing. Experience working on different environments such as Automobile, Food, Cash and Microsoft Applications Validation of data through SQL queries. Involved with working in all phases of SDLC methodologies. Involved in extensive Interactive and manual testing of the product using Quality Center. Involved in execution of Test cases and reporting defects and tracking them to closure. Actively Participated in Business requirements review meeting and weekly team meeting. Environment: Java, Selenium IDE/RC/Grid, Agile, JIRA, QC, Junit, SOAP UI, XML, Oracle, Windows, LINUX. Keywords: csharp quality analyst user interface information technology microsoft California Florida Idaho New York Texas