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VAMSHI - Salesforce Developer

sanjeev@purexcel.com

Location: Dallas, Texas, USA

Relocation: YES

Visa: GC

VAMSHI Phone: [469]998-9103 Email: Sanjeev@PureXcel.com Over 10 years of experience in Salesforce.com CRM Platform and Apex Technologies, including Administration, Configuration, Implementation, Development, Support, Classic to lightning migration, and component development Experience in SFDC development using Apex classes and Triggers, VisualForce, S-Controls, and Force.com IDE. In-depth knowledge of Governor limits, optimization, and support of Salesforce CRM leveraging the Force.com platform. Experienced in configuration identification, data management, subversion concepts, Java application deployment, release management, and deployment automation. Developed dynamic web apps for mobile and desktop devices using Aura Framework in Lightning, and expertise in Lightning Application, Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Indexes, Locks, Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots, Dashboards, Profiles, Roles, Page Layouts, Org-Wide defaults, Sharing rules, and Workflows. Skilled in Salesforce Admin tasks: User management, security (Profiles, Roles, Sharing Rules), workflows, validation rules, page layouts, and data management (Data Loader). Skilled in exceptional handling, helper class, batch apex, schedulable jobs, asynchronous apex, future apex, and wrapper class while programming. Developed Force.com sites using Visualforce, jQuery, custom labels, AJAX toolkit, and CSS. Deep Knowledge of databases (Oracle, MySQL, DB2) and writing SQL, SOQL, and SOSL queries. Strong in Data Migration & Integration using ETL tools, OmniStudio (Vlocity) tools (Dataraptors, OmniScripts, FlexCards), and third-party apps. Extensive experience working in Case Management and Salesforce features for nonprofit organizations, such as Communities Cloud, Marketing Cloud, and Nonprofit Cloud (NPC/NPSP). Experienced in integrating Apex change applications with Salesforce and managing applications using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments. Maintained functional areas of Data management, Sales forecasting, Contacts, Leads, Campaigns, Dashboards, and Reports. Worked on Sales Cloud, Service Cloud, Utilities Cloud, and Apex Programming on the Force.com Platform. Worked with Agile and Scrum methodologies and experienced in full SDLC processes. Experience in Creating Workflows and Validation rules and sharing & security rules in Cloud. TECHNICAL SKILLS Salesforce Technologies Apex, Visual-force, SOQL, Lightning SOSL, Apex Triggers, Apex Controllers, Bulk triggers, Salesforce.com, Workflows and Approvals, AppExchange, Email Templates, Wave Analytics, Formulas, Validation Rules, Eclipse, Apex Data Loader, SVN, Jenkins, Force.com IDE, Web Services Salesforce Tools Apex Data Loader, ETL, Data Extraction, Force.com Apex Explorer, Force.com Migration Toll and Eclipse IDE PLUG-IN, FORCE.COM Explorer, GIT, Jenkins. Programming Languages C, Java, C#, C++, PL/SQL Web Technologies JavaScript, PHP, Angular JS, XML, HTML, XHTML, XSL, CSS, AJAX, ASP. Operating Systems Windows Family, MS-DOS, Unix, Solaris Databases & Data Visualization tools SQL, SOQL, SOSL & Power BI, Tableau. Custom Integration and Management Tools Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA, GIT, Salesforce DX CERTIFICATIONS: Salesforce Certified Administrator (ADM 201) - 4317084 Salesforce Certified Platform Developer I (Dev 401) - 4317706 Salesforce Certified Platform Developer II (Dev 501) - 4344871 EDUCATION: Bachelor of Commerce (Computers) from Siddhartha Degree & PG College, India. (2014) PROFESSIONAL EXPERIENCE: Client: McKesson - Irving, TX DEC 2022 present Role: Salesforce Developer Experienced in designing, developing, and data modeling of the application and ensured that they are within the Salesforce governor limits. Extensive use of JavaScript/J-query to perform client-side validations on Visualforce pages and to improve the performance of the User interface. Jenkins and Bitbucket were used to provide CI/CD pipelines, Selenium was used for automated testing, and Docker was used to containerize apps, all of which improved deployment efficiency and reliability significantly. Created multiple standard and custom Aura, LWC, Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Created SOQL queries for data synchronization with Right90 application. Experienced in Aura framework, Lightning Components, and Salesforce Lightning Design System (SLDS). Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Experience in data migration from excel using data loader, data import wizard, SFDC data Export, mass delete. Created custom objects, custom Fields, Validation Rules, and formula elds. Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Work ows. Created RESTful web services using Spring for email attachment service and data transfer across applications. Built LWC components and migrated VF pages using life-cycle hooks and Lightning Aura components. Integrated third-party AppExchange solutions into mobile applications. Created Page Layouts to organize elds, custom links, related lists, and other components on record pages. Successfully integrated Salesforce Commerce Cloud with Health Information Systems (HIS) and Electronic Medical Records (EMR) systems, ensuring seamless data synchronization and a cohesive view of patient information. Created technical design documents and functional design documents as per business requirement. Developed and deployed APIs using MuleSoft Any point Platform to integrate Salesforce with on-premises and cloud-based systems such as ERP, databases, and marketing tools. Involved in data mapping activities to import data provided by the internal data warehouse into salesforce. Created and used Email templates in HTML and Visual force. Utilized MuleSoft DataWeave for advanced data transformation, ensuring seamless compatibility across different data formats (JSON, XML, CSV). Developed interactive dashboards using Tableau CRM and JavaScript, providing real-time insights and advanced visualizations that aided executives in making data-driven decisions. Developed and deployed industry-specific solutions using Vlocity for healthcare services, medical technology, and pharmaceuticals, ensuring compliance with HIPAA, GDPR, and FDA regulations. Customized the Health Cloud Console to provide a unified view for care coordinators, including patient records, care plans, and clinical data. Used Data Loader for Salesforce.com data import/export. Deployed using ANT and Force.com IDE plug-in. Implemented Salesforce Inbound Email Handler service. Provided Level 1 and Level 2 CRM support, troubleshooting issues and ensuring application alignment with user needs. Implemented omni-channel communication strategies using Vlocity, facilitating multi-channel patient and customer engagement across phone, email, SMS, and social media platforms. Deploy using Force.com IDE tool, ANT for sandbox to production environments. Contributed to successfully implementing and optimizing Service Cloud, Omnistudio (Vlocity) and Experience Cloud projects, consistently applying best practices for scalable and efficient solutions. Built an efficient Client Services Ticketing system using Case s object. Implemented Email to case, Web to Case Functionality in the ticketing system. Designed and implemented patient-centered solutions using Health Cloud, enabling better care coordination and personalized patient experiences. Created Record types, roll up Summary, Workflow rules, Approval process, Auto Response rules and Validation rules to ensure data is validated and automate business logic conditionally. Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support. Wrote Case Escalation Rules to escalate cases depending on the time frame and di culty of the case issues. Client: Staples, Framingham, MA MAY 2021 DEC 2022 Role: Senior Salesforce Developer (Sales, Service, Community Cloud and CPQ) Implemented custom objects, picklists, dependent picklists, lookups, junction objects, master-detail relationships, validation and formula fields, Web-to-Case, and Email-to-Case. Developed and deployed Apex Classes, Controller Classes, Extensions, and Triggers using Sync/Async methods, enhancing application functionality and business processes. Designed and implemented security and sharing models, including roles, profiles, sharing rules, public groups, and Apex managed sharing. Created custom objects, validation rules, page layouts, custom tabs, components, and Visualforce pages tailored to application needs. Developed custom Experience Cloud communities for specific user groups using Lightning Components and Visualforce pages, enhancing user interface and engagement. Utilized Marketing Cloud components (Journey Builder, Email Studio, Mobile Studio, Automation Studio) to design effective marketing automation workflows, enabling targeted and personalized customer communications. Developed and optimized AMPscript and SQL queries within Marketing Cloud for data manipulation, segmentation, and personalization. Experienced with MySQL, including database design, schema management, data migration, and executing SQL queries to support application functionality and analytics. Automated sales processes using Salesforce Flows, Process Builder, and Workflow Rules, improving efficiency and reducing manual tasks for sales teams. Implemented security measures such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and role-based access controls for secure user authentication and data protection. Designed and implemented complex marketing automation workflows using Salesforce Marketing Cloud Journey Builder to automate personalized email campaigns, SMS messaging, and social media interactions. Integrated Sales Cloud with external systems and third-party applications using REST and SOAP APIs, ensuring seamless data flow and enhancing CRM functionality. Experience with Oracle Database, including schema design, data management, and writing SQL scripts to streamline data operations for enterprise applications. Utilized AutoRABIT to automate the deployment pipeline, including metadata deployment, data backup, and release management, ensuring efficient and error-free Salesforce delivery. Developed and implemented advanced data visualizations and dashboards using Tableau, Microsoft Power BI, and similar tools to deliver actionable insights and enhance decision-making capabilities. Integrated Pardot with Salesforce Sales Cloud, ensuring seamless lead synchronization, campaign tracking, and reporting. Integrated external systems and applications with Salesforce Community Cloud to extend functionality and improve user experience. Implemented OAuth 2.0, SAML, and OpenID Connect for secure authentication and authorization in Salesforce and third-party applications. Developed and maintained Extract, Transform, Load (ETL) processes using AWS Glue and AWS Data Pipeline to cleanse, enrich, and transform raw data into actionable insights. Ensured data security and compliance by implementing AWS IAM policies, encryption (at-rest and in-transit) and setting up AWS Config rules and AWS CloudTrail for auditing and monitoring. Configured and customized CPQ (Steelbrick and Vlocity) to streamline quote-to-cash processes, including creating complex product bundles with nested product options and constraints. Configured and optimized Salesforce Nonprofit features such as donation tracking, grant management, and volunteer coordination to support the organization's mission. Utilized Apex and Salesforce Flows to automate key nonprofit processes, reducing manual work and increasing productivity. Created responsive and mobile-friendly community websites to ensure compatibility across several devices. Integrated data from Salesforce CRM, external databases, and third-party applications into Salesforce Marketing Cloud for comprehensive customer segmentation and targeted marketing campaigns. Applied Test-Driven Development (TDD) and DevOps methodologies, developing robust Salesforce applications and utilizing CI/CD pipelines to reduce deployment time. Designed RESTful and SOAP APIs to enable secure, scalable, and reusable data exchange between Salesforce and external applications. Customized the CPQ Quote Line Editor interface using Lightning Components, adding custom fields and actions to streamline the quoting process. Implemented and customized ServiceMax on Salesforce to streamline field service operations, optimizing work order management, dispatching, and technician scheduling. Created custom UI components and pages in Salesforce Experience Cloud using HTML, CSS, and JavaScript. Managed administration setup, including user management, security controls, and data management on Sales Cloud. Ensured successful deployments through change sets and Force.com IDE, fixing deployment issues and maintaining sufficient organizational code coverage. Collaborated with cross-functional teams to gather requirements, provide technical guidance, and troubleshoot issues, fostering a collaborative environment. Client: PayPal, San Jose, CA JAN 2019 MAY 2021 Role: Salesforce Developer Developed Lightning Web Components (LWC) for enhanced UI/UX, including converting existing Lightning Components to LWCs, and created custom layouts for Salesforce Communities. Implemented service cloud capabilities like case management for agents to work on cases and meet SLA requirements. Designed, developed, and deployed Apex Classes, Triggers, and Asynchronous Apex to meet functional requirements. Integrated nCino with Salesforce Customer 360 for a unified view of customer interactions and financial products, enabling personalized financial solutions. Managed Salesforce admin tasks such as user roles, sharing rules, and record-level permissions to optimize data access and security. Deployed changes from dev to other sandboxes using Changesets and Bamboo. Deployed changes using the filters to meet the certain criteria using Bamboo. Utilized nCino's compliance features to ensure regulatory adherence and developed custom workflows for streamlined PayPal payment processes. Developed and customized nCino workflows and components to streamline payments, credit analysis, and account opening processes, ensuring alignment with business requirements and regulatory standards. Implemented OpenID Connect to enhance identity verification and streamline access management for PayPal's ecosystem of merchants, partners, and customers. Designed and deployed Custom tabs, Custom Objects Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic. Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases, and Opportunities. Created workflow rules and defined related tasks, email alerts, and field updates. Implemented pick lists, dependent pick lists, lookups, master-detail relationships, and Record Types to enforce data quality. Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules. Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries. Proficient in Microsoft SQL Server, including creating and managing stored procedures, indexing, optimizing query performance, and integrating SQL Server data with Salesforce. Implemented robust security and sharing models including roles, profiles, and apex managed sharing to safeguard sensitive data. Designed and implemented interactive Tableau dashboards to visualize key performance indicators (KPIs) and trends, improving decision-making processes by 30%. Created documentation for GIT workflows and CI/CD processes and provided training to team members for adopting best practices in version control and automation. Implemented database indexing, joins, and query optimization techniques across SOQL, MySQL, SQL Server, and Oracle to enhance performance for high-volume data applications. Integrated nCino with PayPal s systems using MuleSoft and REST/SOAP APIs to enhance data accuracy and accessibility. Developed AMPscript within Salesforce Marketing Cloud to personalize email content and improve engagement rates. Managed data migration projects using Data Loader and Informatica, ensuring data integrity during transition to nCino. Worked admin tasks to create users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users. Created advanced reports and interactive dashboards in nCino and Tableau to provide real-time insights into financial performance and operational efficiency. Led migration from Salesforce Classic to Lightning Experience, optimizing user interface and functionality. Utilized nCino's complex risk management features to create unique risk assessment models and monitoring tools, allowing PayPal to proactively manage and reduce financial risks across its product line. Utilized Salesforce Translation Workbench for multilingual support and managed metadata translations for global implementations. Client: Naztech International Group LLC, W Palm Beach, Florida OCT 2017 JAN 2019 Role: Salesforce Developer/Administrator Managed Web to Case and Email to Case processes. Led end-to-end Salesforce application development, customization, and integration efforts, ensuring alignment with organizational objectives. Developed Visual Flows for streamlined call scripts and implemented Web-to-Case and Email-to-Case management solutions. Created custom Pardot reports and dashboards in Salesforce to track campaign performance, ROI, and engagement metrics. Utilized jQuery and JavaScript frameworks to enhance user interactivity and dynamic content rendering. Integrated tools like SonarQube with CI/CD pipelines to enforce code quality standards and automated testing, ensuring reliable and maintainable code. Worked with various salesforce.com objects like Leads, Accounts, Contacts, Opportunities etc. Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers. Developed Apex Classes, Triggers, and Controller Classes for various functional needs in the application. Developed integrations using SOAP Web Services. Developed email Services for inbound email processing. Developed Visual Force Pages for Wizard Style Screens. Integrated MySQL databases with Salesforce and other applications, facilitating seamless data synchronization and reporting. Implemented customized solutions using Nonprofit Cloud (NPSP), optimizing donor management processes and Champion fundraising campaigns. Increased revenue through donation 25%. Utilized Data management and cleanup processes involved Cloudingo integration which resulted in a 40% improved data accuracy through the reduction of duplicates records. Enhanced sales and marketing operations by automating processes with Vlocity, tracking customer interactions, and analyzing behavior to improve targeting and engagement. Developed and deployed workflows and approval processes for opportunities and products/assets management. Using Salesforce APIs and middleware solutions, we integrated nCino with core banking systems and third-party applications, resulting in seamless data synchronization and real-time updates across banking operations. Designed custom ServiceMax dashboards and reports in Salesforce to track KPIs such as first-time fix rates (FTFR), service SLA adherence, and technician performance. Designed OAuth 2.0 scopes and permissions to control access levels and safeguard sensitive information, enhancing system security and data privacy. Streamlined the quote approval process by integrating Steelbrick CPQ with Salesforce Flow Builder. This automated approval routing based on quote value and customer type, leading to faster quote turnaround times. Created and used Email templates in HTML and Visual Force. Implemented and managed DevOps processes using Copado, automating deployments, version control, and release management for Salesforce environments. Utilized advanced marketing automation functionalities within Pardot to personalize customer journeys and trigger automated workflows, maximizing campaign efficiency. Built Experience Cloud-based portals for customers and service partners, allowing for self-service case creation, appointment scheduling, and service history tracking. Developed custom OmniScripts and LWC components for a user-friendly quoting and policy issuance process in Vlocity Insurance Cloud Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization. Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader Utility. Used the sandbox for testing and migrated the code to the deployment instance after testing. Interacted with the Salesforce.com premium tech support team on a regular basis. Internal Community Setup and Customization Client: Cintel Systems, Hyderabad, India MAY 2014 MAR 2017 Role: Salesforce Developer/ Administrator Extensive use of Web Services APIs, REST-based Web Service APIS, Bulk API, Metadata API, and Force.com SOAP Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com. Configured Salesforce Automation (SFA) for account management, opportunity management, account and contact management, and data quality management. Used custom settings to track the profiles that had special handling in triggers and classes. Modularized note creation into a separate class and updated existing triggers to call the new class and removed existing redundant code. Moved long-running apex operations such as notes purge into scheduled class and used apex scheduling to execute it on a regular basis. Retrieved material manufacturing information from backend systems using web services. Configured remote site settings for web service endpoints. Used page block table, data table, and pagination to display data from more than one object. Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Created new report types for establishing relationships between objects to build reports. Created Salesforce features designed specifically for nonprofit organizations, such as Communities Cloud, Marketing Cloud, and Nonprofit Cloud (NPC/NPSP). Developed custom objects, and reports and configured analytic snapshots for sales performance and lead generation statistics. Collaborated with an offshore team involved in development. Setup and managed CORS policies to securely enable data sharing between Salesforce and external web applications, ensuring secure integration while maintaining data integrity. Responsible for multiple application releases to production. Utilized Salesforce's Audit Trail, Login History, and Field History Tracking to monitor user activities, ensuring data security and compliance with governance protocols. Used sandbox mode for testing and migrated the code to the production instance in installments. Used Eclipse to move code from the sandbox to the production environment. Led the migration of automation tools like Workflows and Process Builders to Lightning Flows, resulting in significant performance improvements and streamlined business processes. Spearheaded the transition from Visualforce pages, Aura Components to Lightning Web Components (LWC) to enhance the user interface, providing a more modern and responsive experience. Implemented Apex Triggers design patterns, such as the Handler pattern, to enhance code modularity and maintainability. Keywords: cprogramm cplusplus csharp continuous integration continuous deployment user interface user experience javascript business intelligence information technology hewlett packard microsoft procedural language California Massachusetts Texas Keywords: cprogramm cplusplus csharp continuous integration continuous deployment user interface user experience javascript business intelligence information technology hewlett packard microsoft procedural language California Massachusetts Texas Keywords: cprogramm cplusplus csharp continuous integration continuous deployment user interface user experience javascript business intelligence information technology hewlett packard microsoft procedural language California Massachusetts Texas