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Cassandra Boze - Information Technology Specialist

[email protected]

Location: Opelika, Alabama, USA

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Cassandra Boze Information Technology Specialist [email protected] Opelika, AL Skills Interpersonal sustaining professional, friendly relationships with others creating student-centered learning and working environments managing a Knowledge Base to provide clear written instruction for using technology collaborating with diverse groups, including teachers, community organizations, and librarians Technology maintaining or developing proficiency in PowerShell, HTML, CSS, Scribe, Linux, Windows & Mac OS, Active Directory, Group Policy Management, Intune, KACE, and ServiceNow providing support for hardware, software, and applications to clients developing and managing a virtual desktop infrastructure using Teradici Cloud Access Manager and Azure managing technology for 5 computer labs, 1 active learning lab/makerspace, and graduate student offices Organization creating and leading workshops for groups of 15+ individuals to improve technology literacy prioritizing and working independently on projects according to deadlines and importance adjusting schedules to meet the crucial needs of the community or organization Employment Information Technology Specialist IV, Learning Resources Center/Auburn University 01/2019-present English Instructor/Humanities Department/ Marion Military Institute 08/2015-12/2018 Information Technology Support-TES/ Graduate School/Auburn University 07/2014-12/2018 Graduate Teaching Assistant/ Department of English/ Auburn University 08/2010-05/2014 DegreeWorks Scriber/ Office of Information Technology/ Auburn University 05/2011-12/2013 Instructor/ Department of English/ University of Arkansas-Fort Smith 08/2009-05/2010 Instructor/ Department of English/ University of Arkansas Fayetteville 01/2008-05/2009 Education M.A. English/ Auburn University/ Auburn, AL /2015 M.A. English/ University of Arkansas/ Fayetteville, AR/2009 B.A. English/ University of Arkansas Fort Smith/ Fort Smith, AR/2007 Keywords: Alabama Arkansas