Home

Sumanth - Scrum Master

[email protected]

Location: Bloomington, Illinois, USA

Relocation: Yea

Visa: H1B

Ram Muppa Scrum Master/ Technical Project Manager Email ID: [email protected] Contact:940-448-0498 PROFESSIONAL SUMMARY 9+ years of experience across industry capacities as a Project Manager, Scrum Master and Business Analyst. Expertise in Agile, Scrum, Kanban & SAFe. Proficient in Project/Release Train Management & Coordination activities with proven results in Project planning, Financials/Budget tracking, Status reporting, Implementation Planning, Risk & Issue Management, Change Management and Inter-vendor coordination. Expertise in helping teams embrace SAFe Core Values, adopt and apply SAFe Principles, and implement SAFe practices. Liaise with key stakeholders to identify and define project requirements, budgeting, forecasting, estimation and scope of the project. Adept at initiating and delivering large-scale software and web development projects by effectively collaborating, facilitating, leading and coaching multiple teams. Experienced in breaking Epic into User stories using INVEST (Independent Negotiable Valuable Estimable Small Testable) criteria and converting user stories into Tasks using SMART (Specific Measurable Attainable Relevant Time-Boxed) criteria. Facilitated SCRUM ceremonies like Sprint Planning meeting, Daily Stand-up meeting, Sprint Review meeting and Sprint Retrospective meeting. Helped the team in Estimation Techniques like Planning Poker, T-shirt sizing and prioritizing. Calculated the sprint velocity and capacity. Used JIRA to create and maintain Sprint Burn-down, Sprint Burn-up chart, Product Burn-down and Product Burn-up chart. Worked on Acceptance criteria, definition of done, definition of ready and minimum viable product (MVP). Experiencing in Managing SDLC across multiple domains, application families, and locations, to ensure application enhancements are implemented on time, according to specification, and within budget. Experience with project/resource management tools, agile team management tools/information radiators, risk management, and software development life cycle/project management life cycle processes and disciplines. Detail oriented, self-motivated, resourceful team player, hardworking employee with good decision-making capability. TECHNICAL SKILLS Business Methodology Agile, Scrum, Kanban, Waterfall, Jira Align Business Modeling Tools Microsoft Visio, Lucid Charts Project Management Tools MS Project, Google slides, Confluence, Azure Devops Testing tools HP ALM/Quality Center, QTP and Jira Database MS SQL Server, Oracle Other Software Office 365, MS Office Suites, Google Cloud, Ulti Pro Business Intelligence Tableau Certification: SAFe Certified Scrum Master (82288768-2021) Education: Masters in Computer Information Systems, 2016 2017, New England College, Henniker, NH Bachelors in Electronics and Communications Engineering, 2008 2012, JNTUK, AP, India PROFESSIONAL EXPERIENCE Palo Alto Networks, CA January 2022 Till date Scrum Master/Technical Project Manager Responsibilities: Facilitated of scrum ceremonies Daily Standup, Backlog Refinement, Sprint Planning, Sprint Demo and Sprint Retrospective. Utilized waterfall, agile (SCRUM) methodologies for project management, requirements gathering, and testing plans Managed all aspects of Project Management Life Cycle including Agile ( TDD, BDD), Planning, Execution, and Monitoring, etc. Facilitated events that adhere to an Agile/Scrum framework and maintained the associated scrum progression reports. Provided training and support to help facilitate effective Agile ceremonies such as ART synchronization, PI planning, Sprint planning, Demo and Retros. Helped and coached various roles within GNS (Global Networking Solutions) area working in GCP, Azure and AWS platforms on multiple operating systems, servers and networks about Agile methodologies and frameworks Conducted and facilitated the daily scrum standup meeting and resolved any impediments the team was facing. Designed product Test scenarios, Test cases and execution of tests in ALM. Created of Dashboards and Analysis reports in HP ALM/Quality Center. Trained the Scrum Master on what TDD/BDD is and how the team should conduct XP Agile Planning sessions. Facilitated RTE with SAFe/PI planning, scrum of scrum, scrum ceremonies, release planning, grooming, sprint planning, retrospectives, product discovery, and daily stand-ups. Facilitated and conducted the Sprint planning meeting in order to commit various PBI s for that particular sprint, based on team s velocity and capacity and made sure it was available in the Sprint Backlog. Coached agile teams using agile artifacts in building JIRA dashboards and product backlogs. Created epics and user stories to provide detailed functionality work breakdown. Facilitated and readiness for ART events - Preparation for ART activities, including PI Planning, Sprint Demos, and the Inspect and Adapt. Participated in all the ART events right from PI planning to Inspect and Adapt events. Developed and analyzed the Sprint and Product Burn down Chart in order to calculate the team s velocity and track sprint progress. This was then utilized for planning of the upcoming sprints. Resolved impediments faced by the scrum team at the organizational level to identify alternative thinking and approaches. Utilized Terraform, Kubernetes to view the changes made by the Network Engineers and GitHub to review the comments from Infosec team. Used JIRA tool for Sprint planning, Sprint backlog management, Sprint Task list management, task allocations and report generation. Generated reports to track team velocity, issue tracking, teamwork load tracking and response time tracking. Defined the project s scope and determine available resources and evaluate the team s capabilities. Served as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy. Created long and short-term plans, including setting targets for milestones and adhering to deadlines. Created multiple Dashboards in Azure DevOps to provide visibility on team s progress. Responsible for resolving derailments and communicating effectively with team members and other stakeholders to ensure the project gets back on track using server-based web application (Project Web App, previously known as Project Web Access). Coached team on Agile, Scrum, Kanban, Jira, SAFe and PMO processes. Organized and facilitated Roadmap Planning, PI planning, backlog grooming, pre-planning of sprint, story grooming, sprint planning, Kanban board. Analyzed resource capacity vs estimates and plan tentative QA schedule for upcoming quarter for the team. Managed relationships with associated vendors and teams, including hardware, Software and infrastructure teams throughout the organization Worked heavily on SQL Server database to extract data and build Business reports. Worked directly with the product owner and business partners for the implementation of Agile / Scrum techniques for the project. Used SQL queries to extract data from different databases including testing and production for data validation and data analysis. Involved with various aspects of the project life cycle from requirements and implementation design to development, release and QA/troubleshooting. Responsible for Backlog tracking & Status Reporting to Key Stakeholders using Azure DevOps. Worked with teams to create and manage Team Confidential and Kanban boards in Azure DevOps Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries. Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues. Worked on developing optimized CI/CD workflows using latest trends in current technologies. Worked with Product Owner to prioritize and groom the project team backlog. Involved with Project managers and users to gather KPI's from warehouse for financial reporting Developed creative solutions to complex problems, validate requirements with stakeholders, and provide the optimal IT solution using JIRA. Played an active role in writing and grooming stories using Agile methodologies like JIRA Align/JIRA. Skechers, CA June 2020 to December 2021 Senior Scrum Master Responsibilities: Responsible for facilitating Program Increment Readiness via fostering the preparation of Vision and Backlogs. Performed project management activities including the development of project plans, overseeing the progress of SDLC lifecycle activities for product. Created user stories, Epic s and Feature themes in VSTS and TFS for a project to automate the archiving process in a new audit system. Assisted Product Owner in hiring and deploying resources. Assisted Product Owner in identifying the dependencies, some of them are organizational Impediments. Meets with other IT and Business programs to align release schedules and timelines to minimize outages and/or production risks to ensure successful implementation of all release components to meet the company commitments. Used JIRA tool for Sprint planning, Sprint backlog management, Sprint Task list management, task allocations and report generation. Generated reports to track team velocity, issue tracking, teamwork load tracking and response time tracking. Used Azure DevOps to Track team s Progress and Performances to ensure delivery of value and quality at the end of iterations. Facilitated scrum events including Sprint planning, daily Stand-up meeting, Backlog refinement, Sprint review and Sprint retrospective meetings. Developed and analyzed the Sprint and Product Burndown Chart in order to calculate the team s velocity and track sprint progress. This was then utilized for planning the upcoming sprints. Interacted closely with the QA lead in formulating the ALM Plan and planning the test-schedule. Tracked and communicated team velocity and sprint/release progress in meetings as part of a corporate Scaled Agile Framework (SAFe). Facilitated and drove program level ceremonies - PI Planning, Program Road Mapping Session, Product Management Council, Cross Team Collaboration, Scrum of Scrums and Release Train Retrospectives. Managed Scrum teams using Agile Best Practices that emphasize Scrum principles while conducting the Agile ceremonies of Sprint Planning, Daily Stand Ups, Sprint Reviews, Demos and Retrospectives. Built a Change Management project app in JIRA for planned system maintenance windows and upgraded monitoring and metrics services. Integration between SharePoint and alternative solutions in Microsoft Access, Excel and SharePoint Excel Services to aggregate budget and distribution data for dashboard reporting. Resolved impediments faced by the scrum team at the organizational level to identify alternative thinking and approaches for data migration project. Worked with DevOps team in obtaining necessary assistance for Azure migrations and Node upgrades and automations. Validated the test case scenarios and test results along with the QA Lead and the Product Owner. Wrote Queries in Visual Studio to create customized dashboards on Azure DevOps for tracking project status and work items Communicated with internal and external shareholders of impediments to agile development team. Exposed to SAFe PI planning event and coordinated with other team Scrum Master in planning the dependencies deliverables and communicating to business people if required. Served as a Scrum Master for all the infrastructure Migration Project and scrum teams. Utilized a variety of reporting tools such as SQL, DB2 and MS ACCESS for querying underlying database tables and resolve data issues. Used SQL Compare and SQL Data Compare for pushing changes from test servers to production servers Used SQL Server Package Configuration technique to make Dynamic configurations. Used Jira to plan my sprints, track bugs and use the Jira report to examine my team performance, Jira Align for transparency and to distribute information with senior leadership, platforms, segments, and services. Configured SQL mail agent for sending automatic emails when SSIS packages fails or succeeds. Assisted Business users and recommended features, charts, KPI's for their business analysis in Tableau. Represent the team in Scrum of Scrums/ART events. Helps the team during planning to agree on definition of Done. Participated in two days SAFe PI Planning sessions and took responsibility of the Financial DevOPS release. Tested the ETL Data Stage staging and other ETL Processes (Data Warehouse Testing) Anthem, VA March 2019 to May 2020 Scrum Master Technology Delivery Responsibilities: As a Scrum Master facilitated scrum events including Sprint planning, daily Stand-up meeting, Backlog refinement, Sprint review and Sprint retrospective meetings. Responsible for coaching and performing all scrum ceremonies, including quarterly planning which is similar to SAFe PI Planning. Helping and coaching various roles within GBD (Government Business Division) Medicare Enrollment area about Agile methodologies and frameworks Actively participating in CoP of scrum masters and facilitating sessions on various topics Managing two different teams o Scrum Team - Feature team o Kanban Team - Operations team ScrumBan Active participation in PI planning including but not limited to: Helping team to prepare for Demo, facilitation of demo during inspects and adapt, work closely with PO and RTE, get and provide necessary support for team to do effective planning during PI Developed and analyzed the Sprint and Product Burn down Chart in order to calculate the team s velocity and track sprint progress. This was then utilized for planning of the upcoming sprints. Facilitation of Scrum of Scrums(S2) Worked closely with other Scrum Masters on Agile Train to analyze if there is impact on delivery and commitment by teams Responsible for documenting test plans for both functional and automation QA. Coordinated and guided teams in using Code repository using Bitbucket and CI/CD using Jenkins. Facilitated of scrum ceremonies Daily Standup, Refinements, Sprint Planning, Sprint Demo and Sprint Retrospective Managing Kanban Board and helping Support team to understand WIP, CFD and how those can be used to make team more effective and managing workload. Participated in different Agile Awareness activity and help CoE Agile Champions to conduct different events for this Managed different issues, risks and impediments for the team and at program level for data mining and data warehouse projects Worked with Program leadership to make PI planning successful and at the same time help team from over commitments and work. Conducted training sessions and created QA resource references for Azure Devops and IBM BPM tools. Identified high level requirements in Inception for Guidewire Policy Center and Billing Center. Worked in Guidewire policy center projects both in integration and configuration. Monitored performance and optimize SQL queries for maximum efficiency. Worked with SQL queries for data manipulations, Data extraction and Data Mapping. Maintained training documentation and FAQ, Hosted Training Sessions centered around JIRA. Learning about DevOps tools and working with DevOps team for Azure migrations, ATDD, automations and release on demand progress Assisted the Product Owner with reviewing and validating the test scenarios and results. Cardinal Health, OH December 2017 February 2019 Scrum Master Responsibilities: As a Scrum Master, facilitated and conducted the Sprint planning meeting in order to commit various PBI s for that particular sprint, based on team s velocity and capacity and made sure it was available in the Sprint Backlog. Conducted and facilitated the daily scrum standup meeting and resolved any impediments the team was facing. Developed and analyzed the Sprint and Product Burn down Chart in order to calculate the team s velocity and track sprint progress. This was then utilized for planning of the upcoming sprints. Resolved impediments faced by the scrum team at the organizational level to identify alternative thinking and approaches. Successfully implemented the agile methodology, attended all agile training sessions held by Optum. Facilitate alignment of dependencies between the program team and other Scrum Teams to foster a team collaborative environment that tears down silos between groups. Served as an escalation for impediment removal for the Scrum Masters and scrum teams Created Test Strategy and Test Plan for QA deliverables and acquired sign-off from business. Facilitated the Product Backlog Grooming meeting to reprioritize the PBI s as per the business value. Facilitated and drove program level ceremonies - PI Planning, Program Road Mapping Session, Product Management Council, Cross Team Collaboration, Scrum of Scrums and Release Train Retrospectives. As Scrum Master, I facilitated the Sprint Review meeting to showcase a demo after each sprint and captured any feedback from external stakeholders. Facilitated the Sprint Retrospective Meeting at the end of each sprint. Managed cost at a program level across multiple projects, ensuring projects and programs completion on the initial baseline cost budgeted during the project initiation using PPM Optics. Tracked cost, schedule, events, tasks, activities, dependencies and progress across multiple projects within the Program, facilitated resolution of issues, managed dependencies and change management using CA Agile (Rally). Worked collaboratively with development teams, lead architect and the business to determine technical direction and approach to system design and implementation, including both brand products and supporting systems Mentor teams on the principles and practices of Scrum methodology through step-by-step assistance to endorse a learning focused approach to change Co-ordinated project management activities across organizations with release managers to help ensure a successful release Manage project budget including acquiring estimates, monitoring actuals, developing forecasts, and communicating to leadership using PPM Optics. Discover Financial, IL June 2013 - December 2015 Business Analyst Responsibilities: Liaison with the business community to define business requirements and analyzed possible technical solutions. Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using Requisite Pro and Microsoft Visio. Followed the RUP methodology for the entire SDLC. Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams. Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements. Involved in creating Entity-Relationship diagrams for the design of database. Coordinated activities between business unit & technical staff, developing new methods, policies, & procedures to meet business needs, & acted as primary trainer in education of business unit as it relates to business applications. Created business process workflow diagrams using Business Process Modeling Notation (BPMN). Assisted QA Team in writing test cases, Data mapping, Data Cleansing, conversion spreadsheets, test plans and tested the final application to verify whether all the User Requirements were catered to by the application. Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures and ensured that appropriate documentation. Researched in determining the reporting tool, and the allocation of direct access to backend tables for real- time Ad hoc Reporting and analysis. Prioritized new features and functionality based on business needs. Identified and documented best practices for the product offering. Infodat, TX August 2012 April 2013 Business Analyst Responsibilities: Worked with Business Users, Customers and Subject Matter Experts (SMEs) like Underwriters and Actuaries to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancement. Documented the gathered business requirements into detailed Business Requirement Document(BRDs). Translated Business Requirements into User Stories, Data Flow Diagram (DFDs) and UML Diagrams (Use Case, Sequence and Activity Diagrams Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA. Interacted with customers and UI designers to determine ways to improve the UI Prototype and the user experiences. Created the TO-BE business process maps to communicate the solutions to the entire team as well as to gain the approval of the SMEs and the management team. Documented the functional and non-functional requirements into Functional Requirements Documents (FRDs) to illustrate the implementation of the technical functionalities. Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood. Managed scope performed change control and change management after base-lining the requirements. Participated and assisted system testers in QA activities like designing, creating and reviewing the test scripts and test cases. Assisted in Regression Test, System Test, and UAT. Actively participated in Post Production Validation (PPV), productions call support and handled issues appropriately. Used JIRA tool for issue tracking, user story management and requirement traceability. Keywords: continuous integration continuous deployment quality analyst user interface active directory information technology hewlett packard purchase order microsoft California Colorado Idaho Illinois New Hampshire Ohio Texas Virginia