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Kruthi T - Business Analyst 9+Exp.

[email protected]

Location: Alpharetta, Georgia, USA

Relocation: YES

Visa: H1B

PROFESSIONAL SUMMARY: 9 years of professional experience as a Business Analyst in the domain of Banking, Finance, Lending, Mortgage, and credit card domain. Extensive experience as a Techno-Functional Business Analyst with a strong knowledge of Banking SWIFT messaging system. Profound knowledge of various banking and finance fundamentals like capital markets, equities, financial databases, general ledger, Mortgage, Risk Management, Disaster Recovery, Loan Pricing, accounts payable/receivable and risk management. Experience in full life cycle system development from planning/analysis, requirements gathering and business case development to rollout and maintenance using Agile, Scrum and Waterfall. Proven expertise in gathering, analyzing, and documenting business requirements and developing BRD, FRD and helped in preparing SRS. Proficient in creating user stories, mapped functional specs to story documents, story sizing and estimates, owned backlog grooming sessions, managed product backlog, release backlog, iteration backlog. Expertise in gathering business and technical requirements from both formal and informal sessions through interviews, Net-Meeting, questionnaire, video conferencing, JAD sessions and conference calls. Documentation of Business assumptions and Constraints. Experience in creating Data Governance Policies, Business Glossary, Data Dictionary, Reference Data and Metadata. Experienced in working with Cross Functional Teams and interacting with all levels of management for requirements. Expertise in conducting GAP, cost-benefit analysis, Facilitated and participated in Joint Application Development (JAD) sessions for requirements gathering, resolving open issues and change requests. Expertise in system design and development required for business process with solid understanding of Business analysis, Requirements Gathering, Translating Requirements into Specifications, project management, Application Design and data modeling, and testing. Expertise in identifying and documenting detailed Business Requirements pertaining to Portfolio Management, Performance Reporting, Wealth Management, Online Retail Banking, Product Management and Transaction Processing. Experienced in Finance industry, Credit Card, Investment Banking (GL, Personal Accounts, Check payment, ATM, Fraud - AML) and Mortgage industries. Process Knowledge of Mortgage Banking basics (Mortgage cycle), Mortgage Underwriting and (Unsecured Loans) Personal Loans Operations. Knowledge of Mortgage Loan Origination, Servicing, Closing, Loss Mitigation, Loan Modification, Appraisal, Credit, Income and Title functionalities. Process Knowledge of AR/AP/GL, Credit management, Fixed income analysis, Risk management, Mortgage Banking basics (Mortgage cycle), Mortgage Underwriting and (Unsecured Loans) Personal Loans Operations. Strong understanding of Credit Loans, Auto Loans, Commercial Loans, Home Loans, Investment banking. Good Knowledge of various financial products like Stocks, CDP, Bonds, Mortgage-Backed Securities (MBS), Collateral Mortgage Obligation (CMO), over the counter OTC, and Fixed Income Instruments. Strong exposure in store and process credit card / Debit Card accounts and process transactions (Visa, MasterCard, American Express, private label transactions). Having strong domain knowledge in application catering to banking/Credit cards / mortgage business. Familiar with full life cycle of credit cards applications for different banking systems. Worked on Reports based on the requirements and Test-driven development TDD. Extensively used tools such as Rational Rose, Rational Requisite Pro, UML, MS Visio, MS Project, and MS Office. Expertise in Monitoring and management in project quality to ensure that project deliverables fulfill agency expectations. Expertise in UAT testing, Functionality, Regression, Smoke, Sanity, Stress and Usability testing Obtained expertise in performing System, Acceptance, Regression, Integration and Functionality Testing. Expertise in developing test documents likes Test Plans, Decomposition of requirements, Test Procedures Creating Test Cases, defect tracking using tool such as test director. PROFESSIONAL EXPERIENCE: Client: Athena, Atlanta, GA Dec 2022 - Present Role: Business Analyst Responsibilities: Worked on preparing user stories and examples from the features as part of the Business process management and BDD (Behavior Driver Development) approach. Documented functional specifications to automate the loan approval process for home Mortgage online application, workflow - for the credit department, upon approval the system routes the application to the underwriters for review. Gathered requirements from business users and analyzed them using Rational Requisite Pro. Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure. Participated in JAD sessions with business users along with architect and development team and other stakeholders to define and review the business requirement for the system. Gathered business requirements through interviews, surveys, and observing from account managers and UI User Interface of the existing Brokerage Portal system. Acted as a liaison between business users and system development team during development process. Implemented a suitable Change Management process and supported the existing banking solution upgrade by coordinating multiple projects. Assisted Scrum Master in facilitating time boxed Agile Scrum Ceremonies: Daily Scrum Call, Sprint Planning, Sprint Review, Sprint Retrospective and Scrum Events: Backlog Grooming, Story-Point Estimation. Managed Scrum Artefacts, Product Backlog, Sprint Backlog, Iterative Product Increment and Burn down Chart. Gathering/validate requirements, writing the documentation for RICEFS, Functional Documentation, Business Processes, Procedures, Technical Documentation, Testing Methodologies, Test Case & Change Control Process Documents. Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system. Responsible for converting the business requirements into technical specifications and mapping documents, translated requirements into highly reusable services. Provided technical and operational support for ERP System, including HR, payroll, purchasing, materials management, and finance. Involve in several modules within Loan IQ like Payments, amendments, trading, agented deals, non-agented deals, tax withholding. Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams and Object-Oriented Design OOD using Rational Rose according to the UML methodology. Involved in testing all the data elements in Mortgage Account Inquiry Service, which is called to obtain Mortgage loan data from MSP by using Loan IQ. Support Loan Operations by reviewing critical issues and breaks, utilizing Subject Matter Expertise in Loan IQ functionality to determine appropriate solutions based on current business practices. ion. Performs review of collateral and documents to ensure documents meet agency guidelines or customer. Developed and maintained the project plan using Jira, SharePoint, Power BI Visio and MS Project. Gained thorough understanding of Cash Management, Liquidity Positions and Liquidity Ratios and Tracked changes using Rational Clear Quest. Involved in walkthroughs and validations on logical model and created physical data model using forward engineering. Worked effectively with Project Manager in handling the whole project. Assisted QA lead in developing quality procedures and ensuring that appropriate documentation is in place and Conducted User Acceptance Testing UAT. Worked with the Quality Assurance team to create Test Plan and Test Cases and conduct unit, integration, and system testing. Client: Essent Guaranty, Winston-Salem, NC Jan 2022 Dec 2022 Role: Business Analyst Responsibilities: Gathering requirements for, creating, and taking ownership for various functional high-quality documents viz. Use Cases, Business and Message Rules, Format / Table Requirements, Supplemental Specifications, and User Interface Design Specifications Interacting and collaborating with Peer Groups, Business Partners, Product Managers, Technical and QA team members during all phases of the SDLC. Using extensive Digital Banking and Core Banking knowledge and experience to coordinate, drive and influence discussions and provide solutions towards ensuring optimal and effective implementation of bank and project goals. I am part of the Business Solutions Team implementing the Bank's proprietary core banking system and handle all functionality related to the Deposits module and Cash Management interfaces. I did work with the PMO, Operations, Product Management, end users and other stakeholders too. Work closely with Financial Advisors, as well as organizations such as Capital Markets, Mutual Funds, Advisory, Involved in Training, mentored, coached team to ensure quality deliverables on time and within budget: Business Concepts/Business Proposal Documents, Business Requirements documents, detail Map/Gap Analysis documents, UML Use Cases, Process flows Sequence, cross- functional, As-is and To-be, Functional Non-Functional Requirements documents, RACI, RTM, System Requirements, and UAT documents /requirements documents and proper document signoffs where received. Business Process Documentation and process flow analysis for leakages, waste identification and bottleneck analysis using Visio and Excel Macros. Used Visio to clearly show case the business and workflow process flows - Context diagrams, functional decomposition diagrams and activity diagrams based on business scenarios, detail sequence diagrams and dataflow diagrams, Mock-ups screens and screen flows for visual effect for the Functional Requirements, wireframes, wrote UAT Test scripts Identified and extracted relevant data from large data sets using data reduction and mining techniques. Worked with Data Warehouse in the development and execution of data conversion, data cleaning and standardization strategies and plans as several small tables are combined into one single data repository system MDM (Master Data Management). Liaise with designers and developers to clarify requirements and monitor delivery as per requirements. Create Operations Procedure Manuals using flow charts and swim lane diagrams. Conduct Operations Variation Analysis, write and execute regression, customization and UAT test cases. Coordinate and monitor SIT and UAT testing. Creation of a Data Warehouse to collect all transfer and customer data from different systems and an ETL process to populate it. Generation of canned and adhoc reports using Business Objects test ACH, Lockbox interfaces using BAI files monitor timelines and present status reports to higher management take independent charge of assignments and drive them to realization. Client: Altria, Richmond, VA Aug 2019 - Dec 2021 Role: Business Analyst Responsibilities: Assisted the senior business analyst in defining the scope and defining business rules of the project. Also assisted in gathering business requirements, doing gap analysis and document them textually or within models. Created context and workflow models, information and business rule models, Use Cases during analysis using Rational Tools. Documented requirements and transformed them into functional and technical requirement specifications. Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired. Worked with technical team to develop prototype of new information processing application. Identified all use case components including basic, alternate and exception flows. Worked with the QA Team as a Tester during the test phase. Maintained an Issue Track Log to make sure all the issues are addressed and played a part in troubleshooting before the QA Analysis. Prepared logical data models that contain a set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyse and document business data requirements and business flow. Managed Defect Management process and conducted Defect Review meetings from daily defect report with Project team. Performed Gap Analysis, Impact Analysis to check compatibility of the existing application with new business requirements and suggested methods to overcome them. Assisted project teams to create Business Rules Traceability Matrix (tracing functional requirements to business rules) and Requirements Traceability Matrix (tracing business requirements to functional requirements and functional requirements to test cases using rational requisite pro and quality centre). Documented requirements for developing Interfaces, Data Table Layouts, validating Data formats for project in centralized Billing and analyses and documented database Structures, Schemas and Stored Procedures. Assisted in developing applications, involving Process Mapping and Process Integration. Wrote Test cases, Test plans, managed defects and conducted usability and UAT tests. Client: Southern Glazers Wine and Spirits, Miramar, FL May 2018 Jul 2019 Role: Business Analyst Responsibilities: Gathered requirements and documented business process flows using Agile methodologies with SMEs to automate and enhance the user interface of existing financial tools. Create Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development Spearheaded project for creating templates for new mortgage claims by collaborating and engaging with several stakeholders. Created project plans and cost benefit analysis to fit stakeholder and customer needs and deliver with-in budget on desired outcomes. Measuring, monitoring, and reporting on customer satisfaction and vendor performance and implementing continuous improvement strategies. Presented data mismatches to management on a regular basis to get them corrected by pulling data from several SQL databases and servers. Performing UAT for all new projects and tool enhancements. Managed, updated, and maintained report orientation and structures with the use of advanced Excel functions including Pivot tables and V-Lookups. Documented the complete process flow to describe project development, logic, testing and implementation. Created quarterly/weekly/monthly executive summary reports presented to executive s/department leaders to provide an overview of claim filing time for different claim types. Collaborated with business partners and delivered compelling dashboards and visualizations using Tableau that focused on optimizing the use of data in the organization. Provided ad-hoc and refreshable reports to the senior management that helped them improve the business by keeping track of the workflow states of an item. Suggest appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence. Implement new functional processes; undertake and implement quality and process improvement projects within preset deadlines. Designed Tableau dashboards using SQL server data to analyze which reduced the time-to-market of an item by 40%. Facilitated Scrum ceremonies: Scrum Daily standup, Sprint Planning, Sprint Review, Sprint Retrospective and constantly refining the backlog. Client: Aveva, Hyderabad, India Jan 2016 Apr 2018 Role: Business Analyst Responsibilities: Assisted Senior Analysts in building UMLs for Business Processes, Data Flows, Interface-Interface and Interface-System communications. Hands on experience on designing data models using Rational Rose. Scheduled and facilitated meetings with third party vendors to gather requirements, interface details including data file layout, file transmission protocols, defining hosting and sample files. Reviewed technical documents for consistencies across dependent functionalities across cross-functional systems and inconsistencies are logged to MS-Excel based Issue Log for Project Manager review. Experienced in creating templates for User Stories, Use Cases, Test Cases, Project Scope & Approach, Requirements Management and User Acceptance Criteria. Experienced in maintaining Status Documents, Business Decisions Document, Ad-Hoc Requirements, User Stories (with Use Cases), Test Cases and associated Defect Log. Generated Defects Status Reports and logged Change Requests to maintain track of the requirements and bugs in the system. Developed User Manuals for multiple systems developed that adds to Training Module for new starts. Created Tracking Documentation so that Training/Help Desk can use them. Client: Purple Logic, Hyderabad, India Sep 2014 Dec 2015 Role: Business Analyst Responsibilities: Conducted multiple sessions with the user to understand the business requirements. Worked with the user, wrote Business Requirements document and finalized with the user after multiple review. Conducted requirement workshops with stakeholders to verify and validate the business requirements. Identified Use Cases and wrote Use Case Narratives. Created Use Case Diagrams and Activity Diagrams using MS Visio. Involved in maintaining Requirements Traceability Matrix (RTM). Worked with user to write up Change Requests. Developed and maintained the test cases, test scripts, test data and test procedures. Created and maintained department documentation and Corporate Operating Guideline (COG) documents. Developed performance test plan and done performance test for PAM releases. Work with technical teams and clients to ensure closure of problems reported in a timely fashion. -- Thanks & Regards, Kiran Sr bench Sales Recruiter Email : [email protected] Mobile : 302-206-7225 EXT 107 whatsapp: 8074226255 Linkedin: linkedin.com/in/kiran-rasuri-8009ba190 Keywords: quality analyst user interface access management business intelligence active directory information technology microsoft Arkansas Florida Georgia North Carolina Virginia