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kundan kanthchintapalli - Business Analyst

[email protected]

Location: Boston, Massachusetts, USA

Relocation:

Visa: H1 Transfer

Name: Kundan kanth Chintapalli Mail id: [email protected] Contact number: 713-357-7351 PROFESSIONAL SUMMARY: Project Coordinator/ Business Analyst with Around 8+ years of diverse experience in all the phases of the Software Development Life Cycle (SDLC) with strong experience and in - depth knowledge of Business Requirements gathering, Use Case Modeling, Business Process Modeling, Service design, Service strategy, Business Rules, Process Design, Project Coordination and Project management tools and techniques in Healthcare, Health Insurance, Retail & Ecommerce domain. Strong analytical and problem-solving skills, result oriented with excellent written and oral Communication skills. Familiar and proficient in solving problems using DMAIC methodology. Complete knowledge, understanding & experience in Software Development Life Cycle (SDLC) i.e. Agile( Scrum). Expertise in Software Development Life Cycle (SDLC) of Projects - System study, Analysis, Physical and Logical design, Resource Planning, Coding, and implementing business applications. Extensive experience in Eliciting and Documenting Business rules. Strategic and motivated professional with hands-on experience in Service Operations and Wealth Management PMO with knowledge in Waterfall and Agile Software development Life Cycle. Performed project management activities in the PMO such as progress reports, project status update in Clarity PPM and SharePoint, project planning using MS project Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and guide team members in a highly collaborative. Using Cognos Developed reports, dashboards, and interactive visualization to present data insights. Was responsible for training business users on how to effectively use Cognos for data analysis and reporting. Tracked the project using MS Project and presented various analyses to the business users. Created UML diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams. Experience in various Data Management and Reporting technologies, worked on relational databases like MS SQL Server, created logical data models and possess significant expertise on SQL programming. A very good understanding of Business Process Flows, Case Tools, and Business Analysis in traditional, hybrid, Waterfall, and Agile Scrum environments. Team player, comfortable working in fast paced, changing environment and ambiguity. TECHNICAL SKILLS: Languages: HTML, CSS, XML/XSL, JavaScript, SQL Tools: MS Visio, word, Excel, Power Point, SharePoint, Empower, ACTS, Teradata 7.1 Doors, Caliber RM, Oracle, SQL Server 2008 SSRS, HP Quality Center Req Pro, HP Service Manager, MS Studio 2010, Win Runner Load Runner, Crystal reports, Informatica 8.6, OBI Apps, Scrum Master Processes & Metrics: Requirements Analysis, Use Case Analysis, RUP, RFI/RFP, Project Management, Risk Management, Quality Management, Service Design Service Strategy, Service Catalog Statistical: IBM SPSS, JMP7 Software: Power BI, Tableau, SQL, Gephi, DBMS, C,C++, Java, Python, MATLAB, Microsoft Office Suite, Google Suite, Azure, .net. Database Mgt. Systems Oracle, Teradata, SQL Server 2005 Operating Systems Windows 7.0/Vista/XP/2000 Documentation tools MS Word, MS Excel, MS PowerPoint Requirement analysis tools Rational Requisite Pro, Quality center Project Methodologies Rational Unified Process (RUP), Agile, Scrum, Waterfall, Spiral, PROFESSIONAL EXPERIENCE: State of Pennsylvania, PA May 2020 to Present Lead Business analyst Responsibilities: Worked closely with the engineering, sales, and UX teams on defining the product strategy, vision, and product roadmap. Conducted in-depth market analysis using SAS and submitted reports to the stakeholders by proposing growth strategies that saved $50,000. Well, acquainted with languages Java, web and user experience (UX) Gathered and documented project requirements. Both 1st level (in North America) and 2nd level (global) Helpdesk/End User support for the following SAP Modules : MM / CO (when related to MM, not other controlling functions)/ PS project system/ SCM / S&D/ WMS (ShipERP Module) Tracked and reported project and budget status. End user support and ticket handling. Providing end user support via live sessions. Identified project/production issues and escalated to avoid project delays. Scheduled problem reviews and followed up on assigned actions Developed and maintained integrated master schedules that support the integration of program cost, schedule, and technical requirements. Performed Data analysis using Cognos to identify trends ,patterns, and insight Performs and assist Team Lead with Supervising shift for Americas and Buenos Aires Helpdesk analysts Arranged and/or delivered training; documents processes and procedures; Updated documents, reports, and/or group information posted on Web sites. Served as point of contact for project information and updates. Ensured successful implementation and ongoing maintenance of projects/programs. Exceeded revenue goals by increasing revenue by 19% with the launch of a new product (Zolve Aspire). Led A/B testing to improve product efficiency and boosted user engagement by 20%. Environment: SCRUM - Agile methodologies, Waterfall, Axure, JIRA, Mantis Bug Tracker DocuMaker, GuideWire, MS Office, Visio 2010 Professional, Visual Studio, Project, MS Sharepoint, MS Outlook, Web-Applications, Windows 7. Norfolk Southern Corporation, Atlanta, GA May 2019 to April 2020 Lead Business Analyst Responsibilities: Played the Business Analyst role on this project liaising between business and IT development teams. Worked on automating the key internal and external reports like Stress test report, Fundamental Credit Risk Report, ALCO GAP Report etc. Worked on preparing the MPD and FRD, documenting the process for automating the manual reports so that they were auto-generated through the Citi Insight platform. Documented all requirements and created requirements matrix. Collaborate with stakeholders, such as business managers, clients, and IT teams, to identify and document business needs, objectives, and requirements using Cognos. Document existing business processes, workflows, and systems. Identify gaps, redundancies, and areas for optimization using Cognos. Conducted gap analysis to identify shortcomings in various hierarchies and helped in formulating a custom hierarchy which would help get data in the form needed. Identified manual touchpoints and worked with users and data model teams in creating templates to extract this data into the system. Created current and future process flow diagrams using visio to document data flow and processing logics. Prepared data demand sheets documenting the system from which attributes were to be pulled and also post processing logic to be applied after acquiring the data in order to get to the numbers as shown in the final report. Worked with multiple application owners and users across Citi to ensure data as needed to automate the report was able to flow correctly into the Citi Insight platform. Deciphered and documented complex manual logic in the form of excel queries and translated them into logic to be developed within the platform. Worked with data modelling team to develop data mapping document and manual FAEM templates. Performed application (system) testing along with logging defects and coordinated with development to ensure all defects are fixed within the assigned timelines. Wrote test scenarios for business to work with during UAT testing. Conducted QA testing on the report output from Citi Insight to ensure accuracy of numbers. Environment: Agile Scrum, JIRA, MSOffice, MS Project, MS Visio, TFS, SharePoint, Kanban, SQL, JIRA, SharePoint, Enterprise Architect, MS Visio, Tableau, Qlik Sense. Pfizer, New York , NY Lead Business analyst Feb 2018 April 2019 Responsibilities: Assisting in ongoing PPM and Staffing and requesting and getting resources assigned to tasks in PPM Under direction of Project/Program Manager, request resource allocations, assign tasks to allocated resources, update project work plan, schedule & milestones, analyze budget & spend, resource utilization, set-up project tasks, updated staffing profile to maintain appropriate allocation level. Created, updated, and uploaded Scorecards, analyzed project s status, schedule, forecast, capture issues & risks, close project tasks. Identified project actual spending (capital & operating) and created future forecast. Tracking & reporting on 3rd party invoicing against budget and ensuring all methodology required documents are stored in appropriate project library Fulfill allocation requests in PPM; consult with managers as required and follow-up with individual contributors on missing time Created risk assumptions issues and dependencies (RAID) logs and tracked risks, action items, issues and decisions while utilizing clarity to update project status - Green, Red and Yellow. Ensured weekly update of project timeline, scope and cost as well as add vendors and team members to the project using clarity. Provide various PPM reports as needed to analyze and manage the project such as resource utilization/actual time summary, identifying and analyzing labor/non-labor costs, financial summary, Project Timeline/baseline comparison and other reports as identified by Project Manager Using the MS Project to monitor and keeps track of project progress on the critical, late, on schedule and milestones Assist with establishment of CR process tailored to the project Effectively track status and approval process of project CRs Reporting on metrics Document weekly CR Review Board meetings Daily management of CR database for accurate ad hoc reporting Coordinate meeting activities and take detail meeting minutes Coordinate meetings & team events Manage Project Calendar, create meeting ducks and assign action items Other duties as assigned by Program or Project Manager Prepare Business Steering Committee decks Prepare project presentations to management or business line Working closely with off-shore partners to identify and managed their needs to suit that of the project Environment: Microsoft Word, Microsoft Excel, Power Point, Access, Visio, MS Project or other Project software, Lotus Note, Outlook, SDLC Methodologies, JAD, Micro Age Planner,sharePoint Incyte , Wilmington, DE Business Analyst Mar 2015 - Jan 2018 Responsibilities: Developed Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level Worked on designing data models using Rational Rose Conducted Scrum ceremonies such as Product Backlog grooming, Sprint planning, Daily standup, Sprint review and Sprint retrospective. Scheduled and conducted meetings with client/user work group members to identify requirements documented them in SR Specification Documents and Identified Priorities Responsible for requirements gathering and documentation. Conducted JAD Sessions to develop architectural solution that the application meets the business requirements, resolve open issues, and change requests Integrate Azure Active Directory for all user authentication/authorization and organization profiles. Conducted brainstorming sessions, development meetings and other collaborative efforts necessary to ensure the thoroughness and accuracy of business specifications Developed the Business process model using Rational Rose, MS Visio, MS Project Developed the business anomalies workarounds and described them in documentation and presented the matter to the upper management for review Effectively collaborated with the engineering managers to drive multiple milestone schedules and coordinate cross functional activities to achieve the expected business goals. Worked on designing Use Cases / Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams thereby defining the Data Process Model and Business Process Model Kept track of client expectations through client involvement and communication throughout the lifecycle of the project Worked closely with Project manager in project planning, initiation process, and overall project lifecycle Rational SODA was used to generate bi-weekly status reports and daily service needs reports. Documented Requirement Traceability Matrix (RTM) for traceability of requirements through test cases Identified and discussed the benefits and risks associated with the project with stakeholders. Extracted data from excel reports to create and distribute periodic executive/summary reports Assisted in developing Test Plan and Test Strategy for the project team. Utilize the PDCA four step method for optimizing and Improving processes. Worked closely with the team on the Content management systems. Environment: Rational Team Test Suite, Windows, Java, HTML, VISIO, UML, Oracle Financials, SQL, Rational Requisite Pro, Rational ClearQuest, Rational SODA EDUCATION: VR Siddhartha Engineering college (B.Tech in Information Technology). Keywords: cprogramm cplusplus quality analyst user experience materials management business intelligence active directory information technology hewlett packard microsoft Colorado Delaware Georgia Idaho New York Pennsylvania