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Nikhil Kumar Potluri - System Administrator

[email protected]

Location: Texas City, Texas, USA

Relocation: Yes

Visa:

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NIKHIL KUMAR POTLURI Cloud and Systems Administrator USA |Contact: | (817)405-9252 |Email: [email protected] |LinkedIn Professional Summary Cloud and Systems Administrator with 4+ years of experience supporting enterprise hybrid environments across AWS, Azure, and on- prem infrastructure. Proven in managing Windows and Linux servers, automating access and configuration, maintaining system reliability, and supporting secure, regulated workloads in healthcare and financial services. Strong hands-on expertise in cloud operations, identity management, monitoring, and infrastructure automation, backed by AWS, Azure, and Linux certifications. Education Master of Science in Computer Science | Clark University, Worcester, MA, USA, Graduated May 2024 Core Skills Cloud Platforms & Infrastructure: AWS (EC2, S3, IAM, VPC, RDS), Microsoft Azure (VMs, Azure AD), Hybrid Cloud, VMware ESXi Operating Systems & Directory Services: Windows Server (2016/2019), Linux (RHEL, Ubuntu), Active Directory, DNS, DHCP Automation & Configuration Tools: PowerShell, Bash, Python, Ansible, YAML, JSON Monitoring & Logging Tools: AWS CloudWatch, Nagios, Prometheus, Grafana, ELK Stack Security & Access Technologies: IAM, MFA, RBAC, SSL/TLS, Firewall Rules, OS Hardening, Audit Logging IT Operations & Collaboration Tools: ServiceNow, JIRA, Confluence, Git, GitHub Actions, Agile/Scrum Professional Experience AbbVie, Mettawa, IL | December 2023 Present Cloud System Administrator Supported and stabilized a hybrid cloud environment spanning AWS and on-prem infrastructure, ensuring high availability and reliable operations for business-critical applications. Executed enterprise-wide server lifecycle management across Windows and Linux systems, including provisioning, configuration, patch cycles, and controlled upgrades in production environments. Streamlined identity and access operations by automating user access workflows across Active Directory and cloud IAM, improving turnaround time and reducing operational overhead. Strengthened platform reliability through proactive monitoring and alert management, identifying performance anomalies early and preventing service disruptions. Partnered with cybersecurity and compliance teams to enforce access controls, logging standards, and audit requirements aligned with regulated enterprise environments. Led incident response and escalation support for infrastructure, access, and recovery issues, providing L2/L3 troubleshooting and restoring services within SLA expectations. Developed and maintained operational runbooks and technical documentation, improving team onboarding efficiency and ensuring consistent incident resolution practices. HSBC, Hyderabad, India | September 2020 July 2022 System Administrator Deployed, configured, and supported Windows and Linux servers across development, testing, and production environments, maintaining system stability and availability. Executed OS patching, service updates, configuration changes, and scheduled maintenance within formal change management processes. Administered system backup and recovery operations, validating restores to support disaster recovery readiness and data integrity. Implemented automated server provisioning and configuration for development and test environments using Ansible to improve consistency and efficiency. Configured and managed user access, group policies, and system permissions in Active Directory and internal security frameworks. Monitored infrastructure and application performance using enterprise monitoring platforms, identifying issues and applying corrective actions. Supported migration of selected workloads to AWS by provisioning EC2, RDS, and S3 resources and validating post-migration system health. Projects 1. AWS Cloud Platform Operations for Enterprise AI/Data & Clinical Systems (GAIA) Supported cloud platform operations for an AWS-backed enterprise AI/data and clinical authoring environment by maintaining reliable hybrid infrastructure across AWS and on-prem systems. Standardized server provisioning, patch cycles, and configuration baselines across Windows and Linux platforms to support secure and stable production workloads. Automated identity and access workflows across Active Directory and cloud IAM, enforcing least privilege access for teams handling sensitive R&D and clinical data. Strengthened platform reliability through proactive monitoring and alert management, identifying performance anomalies early and preventing service disruptions. Partnered with cybersecurity and compliance teams to support audit-ready operations, logging standards, and access controls aligned with regulated enterprise requirements. 2. Cloud-Based Identity Management Automation Deployed and supported Windows and Linux servers across development, testing, and production environments as part of HSBC s enterprise infrastructure modernization initiatives. Executed OS patching, configuration updates, and scheduled maintenance under formal change management to maintain stability and compliance in regulated banking systems. Administered backup and recovery operations, validating restores to ensure data integrity and disaster recovery readiness. Implemented automated server provisioning and configuration for dev/test environments using Ansible, improving consistency and reducing manual setup effort. Configured Active Directory user access, group policies, and system permissions in alignment with internal security and audit requirements. Monitored infrastructure and application performance using enterprise monitoring platforms, identifying issues and applying corrective actions to maintain service reliability. Supported migration of selected workloads to AWS by provisioning EC2, RDS, and S3 resources and validating system health post- migration. Certifications AWS Certified Cloud Practitioner Demonstrated foundational knowledge of AWS cloud concepts, core services, security, pricing models, and best practices for operating workloads in the AWS cloud. Microsoft Azure Fundamentals (AZ-900) Validated understanding of Azure cloud concepts, core services, identity management, security principles, and cost management within Microsoft Azure environments. AWS Certified SysOps Administrator Associate Demonstrated hands-on knowledge of deploying, monitoring, managing, and operating AWS workloads, including automation, security controls, and system reliability. Linux Foundation Certified IT Associate (LFCA) Validated foundational skills in Linux system administration, basic networking, security concepts, cloud computing fundamentals, and operational best practices. Technical Proficiency Cloud & Hybrid Infrastructure AWS (EC2, S3, RDS, VPC, IAM) and Microsoft Azure (VMs, Azure AD), supporting secure hybrid enterprise environments. Server & OS Administration Windows Server 2016/2019 and Linux (RHEL, Ubuntu) for provisioning, patching, hardening, and production system support. Identity & Access Management Active Directory, Azure AD, AWS IAM, RBAC, MFA, and group policy enforcement across regulated environments. Automation & Configuration PowerShell, Bash, Python, and Ansible for automated server builds, configuration drift control, and access provisioning. Monitoring & Reliability Engineering AWS CloudWatch, Nagios, Prometheus, Grafana, and ELK Stack for uptime, performance, and incident detection. Security & Compliance Operations OS hardening, firewall rules, audit logging, least-privilege access, and vulnerability remediation aligned to enterprise standards. IT Operations & DevOps Tooling ServiceNow, JIRA, Git, GitHub Actions, YAML, and JSON for change management, incident tracking, and infrastructure workflows. Keywords: artificial intelligence sthree active directory rlang information technology Arizona Illinois Massachusetts