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Narek Onanyan - Microsoft Certified Solutions Expert | Cisco Certified Network Associate

[email protected]

Location: Glendale, California, USA

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Narek Onanyan Microsoft Certified Solutions Expert | Cisco Certified Network Associate (818) 268-8354 [email protected] 215 W Palmer Ave Apt 107, Glendale, CA 91204 (In process of moving to Dallas, Texas) linkedin.com/in/narekonanyan Objective Multi-certified (MCSE, CCNA, VCP) systems administrator with 12+ years cross-platform experience in Systems Administration, Networking, Technical Support and Web Development. US Citizen. Experience Systems Administrator | Bicycle Transit Systems | Los Angeles, CA | July 2017 - Current Perform Azure Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration Providing Identity and Access Management through Azure Active Directory portal Maintaining Group Policy infrastructure based on the policies and guidelines provided Creating, configuring and administering SharePoint sites and user permission rights Presenting weekly briefs to supervisors on the progress of projects and trouble tickets Using IT Support Software such as Spiceworks and Zendesk to better manage help tickets Manage production and maintenance of system documentation and standard operating procedures Research and recommend innovative & automated approaches for systems administration tasks IT Support Admin | California Medical Evaluators | Los Angeles, CA | December 2015 July 2017 Installed, configured and monitored Windows, Mac and Linux operating systems Provided end-user support to resolve technical issues in person and remotely Worked with 3rd party IT companies to implement HIPAA compliant infrastructures Managed company VOIP phone system and extension listings Designed and implemented local and wide-area networks Implemented Email security protocols using DMARC, SPF and DKIM Developed disaster recovery plans to successfully backup medical documentation and preserve high availability to provide point-in-time recovery IT Support & Web Admin | Exclusive Graphix | Los Angeles, CA | July 2014 December 2015 Managed support for multiple clients as single point of contact for remote support Researched client environment and recommended server, infrastructure and client hardware. Troubleshoot clients' hardware and software problems Assisted in designing and configuring small office network infrastructures Provided computer assembly, repairs and data restoration Developed and maintained websites and created marketing materials Jr IT Support & Web Admin | ColorFX, Inc. | Los Angeles, CA | January 2013 July 2014 Added and removed users, workstations, and distribution groups within Active Directory Developed organizational units in Active Directory and managed user security with group polices Installed, maintained, upgraded and troubleshoot production-related desktop applications Performed data analysis, testing, debugging, and problem resolution for existing client software solutions Developed Web and Landing pages and email marketing campaigns using HTML, CSS, and JavaScript IT Technician | 7x70 Broadcasting TV | Yerevan, Armenia, September 2008 October 2012 Install, maintain, upgrade and troubleshoot end-user hardware including workstations, printers, scanners, copiers, video editing-related technologies and devices Provided computer help desk support and technical training on hardware/software to end-users Performed tests and evaluations on new software and hardware Skills & Abilities TECHNICAL Extensive knowledge of Windows Servers, Active Directory, Group Policy, and Hyper-V Hands-on experience with leading cloud computing platforms such as Azure, VMware and AWS Networking Configuration & Security, Firewalls, Routing and Switching, Backup & Recovery, VoIP Technologies, and Email Security Computer assembling and maintenance with superior troubleshooting and technical support skills Hands-on experience with Cisco 2600, 2811, 2960 & 3750 products and SonicWall, Dreytek and Ubiquiti Firewalls DEVELOPMENT Knowledge of HTML, CSS, JavaScript, PHP, Bootstrap, WordPress. Fundamental knowledge of Oracle MySQL and Microsoft SQL Server MISCELLANEOUS Adobe Creative Cloud, Office 365, Keynote, CorelDraw, Email Marketing Platforms, Google Analytics. Fluent in English, Armenian and Russian. Organized, fast learner, team player, hard worker and good with people. In-depth understanding of diverse computer systems and networks. Effective internal and external communication skills with a strong work ethic. Education Glendale Community College | In progress Major: Computer Science Minor: Cybersecurity Certifications MCSE: Microsoft Certified Solutions Associate (ID: 12403433) CCNA: Cisco Certified Network Associate (ID: 421644169784JTAF) CCNA Security (ID: 421644169784JTAF) VCP: VMware Certified Professional (ID: 319828177) Keywords: information technology California Idaho