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Sam omega - Scrum Master

[email protected]

Location: Houston, Texas, USA

Relocation:

Visa: GC

Pranitha E Mobile:847-474-3369| E-mail: [email protected] Professional Summary: Highly motivated Scrum Master with 10+ years of versatile talent having proven expertise in products, applications across domains - Banking & Financial Services, Cards, Health Care and Payments. Extensive knowledge and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall and Agile environments. Managed multiple projects transition from waterfall to agile using effective change management, providing basic agile training for implementing agile manifesto aligning with organization need, effective communication/feedback mechanism across teams. Experience in Agile (Scrum, Kanban), Waterfall Methodology. Collaborate with the Product Owner and business teams to understand industry trends and customer needs and develop strategies for building a common product/service. Strong analytical, and communication skills, attention to detail, and enchantment for working in fast-paced and collaborative environments. Coaching and Training team members, Product Owners, and Stakeholders on various Agile principles and methodologies. Created training presentations on various Agile topics to train and coach team members. Experience in migrating or transforming projects from waterfall to scrum. Expert and proficient in UML, BPMN diagraming using MS-Visio, Lucid Chart, Balsamic, HTML, and Salesforce CRM for Static and Dynamic Mockup for Commercial CloudIntegration. Proficient in Profile creating, standard and custom object creation, and field and table standardization in Salesforce as per the business requirements. Experience in Devops Automation tools and very well versed with Devops Frameworks, Agile. Knowledge on Defining the Azure Devops service to create the CI/CD pipelines. Administered Rally and customized according to team needs. Perform Issue&Risk Management using Agile tools. Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives. Results-driven accomplished leader capable of delivering large-scalesoftware and webdevelopmentprojects on time and on budget by effectively collaborating, facilitating, leading, and coachingteams. Handled transformation of testing projects from traditional manualtesting approach to Automation- based approach across multiple methodologies including but not limited to Agile, SAFe, Waterfall, and V-Model. Facilitating the team on scrum events like SprintPlanning, DailyScrum, SprintReview, and Retrospective Executing various forms of leadership during the different stages of team evolution (Forming, Storming, Norming, and Performing). Enable the team and Product Owner for effective ProductBacklogmanagement. Excellent at driving the adoption and enforcement of Scrum rules and best practices, removing impediments, and helping teams stay focused on the project sgoals delivering maximum value to the customer. Coach team members on Agile principles including scrum values and manifestos. Experience in widely agile techniques: User stories, ATDD, TDD, CICD and performing Agile Games. Expert in Scope document, Project plan, ResourcePlanning, Estimation, ChangeRequest, Communicationplan, RAID (Risks, Assumptions, Issues and Dependencies log) Experience in involving Testing methods such as BlackBoxtesting, User Acceptance testing, Regression Testing, Functionaltesting, performance testing, Load testing. Proven record of migrating the entire team from Iterative to Agile by coaching and mentoring Very transparent in communication and keeps the stakeholders informed about the program by sharing scrum notes, sprint reviews reports, project retrospectives and regularsnapshots of burn down and project velocity. Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments. Technical Skills Methodologies Waterfall, Agile-Scrum, SAFe Hybrid, Kanban, ATDD, TDD, CI/CD Modelling Tools MS Visio, Balsamiq, Azure RP, Adobe Photoshop and Adobe Illustrator Web Technologies XML, JSON, HTML & CSS, SOAP, REST, SMTP, JavaScript, Ajax Database MS SQL Server2016/2012/2008, MS Access, MS Excel, Oracle BI Reporting Tools Tableau Desktop, Crystal Reports, Power BI, SSRS, SSAS, VBS, TFS Environments Java-Eclipse, .Net-Visual Studio, HTML5, SQL, Python, R Testing Tools HP ALM, SWAGGER, SoapUI, POSTMAN, LoadRunner, Selenium Business Process Tools MS Visio, Azure RP, Rational Rose, Lucid chart Documentation Tools MS Office Suite, SharePoint, Confluence Project Management Tools MS SharePoint 2010, SharePoint, JIRA, Azure DevOps, Confluence, RALLY, TFS CI/CD Tools Bitbucket 4.12, Jenkins 2.40, Selenium 2.53.4, GitLab 11.8.1 Certifications: Professional Scrum Master II from scrum.org https://www.credly.com/badges/488d6781-e6d6-494a-85d7-042bc5f9d4d8/public_url SAFe Scrum Master (SSM 5) from Scaled agile academy https://www.credly.com/badges/a82aa30b-be5a-4c34-8b98-038b52575ff8/public_url Professional Experience: Selective Insurance - Branchville, NJ Nov 2020-Till date Role: Senior Scrum Master Responsibilities: Collaborated with Agile/Scrum development team and cross-functional groups to create Use Cases and Functional Requirements for Asset ware. Conducted Scrum of Scrums (SOS). Organized and facilitated Scrum ceremonies like sprint planning, daily stand-up, reviews, retrospectives, and other Scrum-related meetings. Setup monitoring (performance metrics) Azure Active Directory. Proficient in tracking Various Burndown charts and influence Dev team to stick to Sprint Deliverables. Created the NOW, NEXT, LATERRoadmaps and Participated to provide feedback, support, coaching, in sprint-and release plans together and Published Weekly Status Reports and Burndown Charts to Directors, Stakeholders and Team Members showing current expenditure on the project, project health, and any Impediments. Familiar with the values and tenets of Agile, assist teams and the company in implementing Agile/Scrum processes. Assisting the team with the specification of the requirements and keeping a backlog of user stories and sprints in JIRA/Azure DevOps. Created queries and reports on JIRA/AZURE DEVOPS as required. Taught the team how to cooperate with other scrum teams in accordance with the SAFe framework. Responsible for In-house Event Management System in salesforce from Inception to Implementation Write user stories with acceptance criteria, analyze detailed requirements during sprints and help in User demos, training and creating user manuals. Prioritized work on the product backlog to ensure the highest business value is delivered. Responsible for business results of the related set of customer journeys or products as measured by relevant KPI s. Worked closely with RTE for ART in coordinating dependencies between various Scrum Teams Define DOD for User Stories and act as Scrum Master and facilitate all the Scrum CeremoniesBacklog Grooming, Release Planning, Standups and work on Impediments and Track Project Progress. Facilitated Retrospectives and Sprint Reviews and Daily Standups with both Onsite and Off-shore teams. Worked as an Agile coach to provide the necessary KT (Knowledge Transfer) and conduct COPs for the team's adaptation to SAFe Principles (Community of Practice sessions). Making sure the appropriate level of documentation is updated in Jira, Confluence, and other repositories. Managed in-depth Dashboards and reports for all team functions on both management and individual levels. Participated in test and rollout activities as well as the design of project timelines, schedules, and risk management. Work together across business divisions to get straightforward, rapid, agile results that have significant effects. Created Project Vision Documents to define the project with the help of SME s, product owners and technical experts. Present the vision to the senior management team. Created project plans, schedules and resource assignments. Managed and lead project teams comprised of technical experts and business-area personnel to produce successful outcomes. Identified Key Metrics, set milestones and timelines, assess performance, develop communication materials and allocate resources. Ensured that the team members are inserting their time and tasks accurately in JIRA. Environment: Salesforce, Jira, Azure DevOps, DO Rally, VISIO, MS Project. TOAD. BCBSA, Chicago, Illinois. Dec 2018 Oct 2020 Role:Senior Scrum Master Responsibilities: Understand Agile values and principles; guide - and coach - teams and the organization on using Agile/Scrum practices. Organized and facilitated Scrum ceremonies like sprint planning, daily stand-up, reviews, retrospectives, and other Scrum-related meetings. Arrange for Scrum of Scrums to be held for all scrum teams involved in the IT program. Facilitated the team in PI planning and helped the team with coordinating dependencies and negotiating them while using SAFe framework. Facilitated ART sync meetings and effectively collaborated and communicated with the other scrum teams on the dependencies and PI progress. Maintained the information radiators like Release Burndown, Sprint Burndown and tracked PI level metrics like Portfolio Roadmaps, PI level burndown charts, and Program Predictability Measure (In SAFe framework). Worked with my team to embrace Agile best practices. Cultivate an environment of continuous learning, helping teams to inspect and adapt. Build a trusting and safe environment where problems can be raised and resolved. Worked with team migrating from legacy system to a cloud-based solution in order to increase security and robust analytics. Worked with a development team to monitor sprints using Jira, and Agile technology. Use test and learn to make better decisions faster; encourage smart risk taking and innovative thinking. Worked with the development team using SAP application. Manage project plans, documentation, risk mitigation, and resource management. Pro-actively identify and mitigate risks using Agile best practices and project data. Work with Product Owner and Development Team to facilitate effective sprints by removing impediments and ensuring that stories are sprint ready. Facilitated and conducted workshops for the team to create User stories using INVEST and SMART principles. Assisted with prioritization of the Features and User Stories based on business value and relative estimation. Act as a liaison between cross-functional teams like design, engineering, to drive development of products. Worked in an environment where we are able to move data, Application and other business digital asset from an on-premise infrastructure to the cloud. Assist with internal and external communication, improving transparency, and information radiation. Facilitate daily stand-ups, story grooming, coordinate sprint demos, planning and retrospectives. Facilitate discussion, decision-making, and conflict resolution. Work with management and multiple teams to clarify needs and plan delivery of major product changes, future versions and new products. Environment:Scrum, Team Foundation Server, MS Word, MS Excel, MS Visio, XML, HTML, UML, HP-ALM. ExxonMobil, Spring, TX Feb 2017 Nov 2018 Role: Scrum Master Responsibilities: Worked with senior management and other business groups to implement the necessary organizational changes required for Agile and scrum methodologies. Developed and maintained project scrum tools, including story and action boards, charts, and product backlogs. Organized and facilitated sprint planning, daily stand-up, reviews, retrospectives, and other Scrum-related meetings. Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams. Code review of entire UI/Java team when needed. Facilitated Project planning sessions with Project teams and Management to gather team s input. Organized and facilitated Sprint planning sessions, daily stand-ups, and Sprint review sessions for multiple concurrent projects; tracked Sprint velocity and created Sprint Burndown charts. Worked with development team using Jira as an Agile tool for tracking sprints. Tracked issues, Risks to make sure Projects delivery is delivered on time within budget. Helped team to maintain their scrum tools (storyboard, Action board, charts, and backlogs). Engaged and assisted PO in ensuring that work request is properly articulated, prioritized and detailed. Coaching the team in organizational environments in which scrum is not yet fully adopted and understood. Teaching the team to create clear and concise Backlog items in Jira/Azure Devops. Prepared and executed test plan and test cases for manual testing procedures to ensure changes exceeded requirements. Interacted with developers to report software defects and retest fixed defects. Environment: Scrum, SAFe, Windows, MS Visio, JIRA, Confluence, Core JAVA, LDAP authentication Platforms. HSBC Finance Corporation, New York City, New York. Aug 2013 Dec 2016 Role: Scrum Master/Business Analyst Responsibilities: Facilitated sprint planning, daily scrums, retrospectives,stakeholder meetings, and software demonstrations. Assisted with internal and external communication, improving transparency and radiating information. Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on sprint backlog and project timeline. Work closely with product owner in product backlog management and continuous delivery of features. Educate and reinforce Scrum principles and Agile values to team members/ key stakeholders when needed. Created user stories from use cases and BRD in JIRA, updated the Confluence connection to improve requirements visibility for the entire team. Worked with Salesforce Admin by providing technical solution to various business needs using Service Cloud Integrated capabilities, enhancing new state of the Art training and support for Salesforce users. Administrated and monitored the company's Salesforce Service cloud application by creating the workflows for automated validation, lead escalation and email alert, web and email to case creation. Direct and lead team development from project initiation through the delivery of the final product (SDLC). Assisted with multiple client vendors internal and external communication, improving transparency, and radiating information. Managed a visual system to track the progress of work during sprints and projects. Encouraged and facilitated cross-team coordination and collaboration. Provided leadership, direction, and coaching to the team to encourage the adoption of good Agile practices. Generated periodic peer review reports for project managers. Conducted technical training sessions regarding Agile development methods. Tracked data from the sprint process and report regularly to facilitate understanding of where we are and want can be improved on. Involved in breaking down the concepts into user stories and streamlining the daily delegation of incoming issues using an Issue tracking system. Environment: Scrum, SAFe, Windows, MS Visio, JIRA, Confluence, Core JAVA, LDAP authentication Platforms, Microsoft .NET Core. Education Qualifications: Bachelors in computer applications from University of Madras, Chennai, Tamil Nadu, India. Masters in computer applications from Osmania university, Hyderabad, Telangana, India. Masters in Business Administration from the Federation University (earlier called University of Ballarat) Melbourne, Australia. 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