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SITA D - Lead QA Engineer

[email protected]

Location: Tampa, Florida, USA

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SITA D [email protected] Cell: 516 597 6050 PROFESSIONAL SUMMARY Over 10+ years of experience in Software Testing with diverse experience in Manual and Automation Testing on various platforms across several projects and clients. Analyze requirements/user stories, develop and implement test plans, test cases and perform testing in different phases software testing life cycle as required. Strong experience of working in Agile frameworks using scrum framework. Skilled in Functional, System Testing, Integration testing, Regression, User Acceptance, and accessibility Testing. Report defects in a clear and concise manner and monitor the progress using HP Quality Center/HPALM, Rally, Qtest and JIRA. Designed, executed and maintained automation Test Scripts in Selenium WebDriver using JAVA and TestNG. Experienced in Automation testing using UFT/LeanFT using VB script Experienced in Web Services and API Testing using SOAP UI and POSTMAN. Proficient in writing complex SQL queries and database testing. Participate in Agile planning/review/retrospective activities to help improve processes, environments and tools Sound understanding and working experience of SDLC and STLC Prepare and present complete test plans for approval and sign-off, creating test metrics. Assist customers by participating in Application Design and Development discussions and provide QA expertise Present application walkthroughs to stake holders and product owners, schedule meetings with PO for in-sprint application queries and test plan walkthroughs. Effective participation in design specification, application reviews, walkthroughs and defect triage meetings. Experience and understanding of key testing metrics and ways to improve them Providing KT to new team members, review test cases, provide test data as needed and guide team members to meet the delivery timelines Experience leading offshore and onshore teams. Excellent presentation and communication skills SKILLS SUMMARY: Operating System: Windows Family, AS/400, UNIX Database/Tools: MS SQL Server, Oracle SQL Developer, Toad for Oracle, IBM DB2 Programming Languages: Python, C#, Java, JavaScript, SQL, VBscript Tools: HP ALM, Quality center, QTP/UFT, Selenium, Postman, SOAPUI, JIRA, Zephyr, Eclipse, NetBeans, Visual Studio, PyCharm, Jenkins, Github, SVN Educational Summary: Computer Science and Engineering From JNTU, Andhra Pradesh, India (2007-2011). Certifications: Certified Testing Professional by ISTQB EXPERIENCE HIGHLIGHTS Designation: Lead QA Engineer Employer: Optum UHG Project Provider Portal & Provider2Payer(P2P) Duration July 2019 to Nov 2022 Location Tampa, Florida, USA Provider Portal is a user interface to transmit pharmacy authorization requests and messaging to DOL that provides case-specific coverage recommendations like recommend step therapy, recommend approval and recommend denial on drug authorization. P2P is the electronic connector to ensure that complete bills are electronically passed timely and accurately from the provider to the payer allowing a high success rate for a bill to get to the end destination, the first time without issue Roles & Responsibilities: Determining and documenting requirements, identifying software QA testing scope and detailed test plans to facilitate a comprehensive understanding of the software QA effort required Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates Perform accessibility testing and cross browser testing on the portals API Testing using Postman Communicate testing timelines, providing estimates to user stories Work with the Development team to troubleshoot and investigate reported bugs and issues in Production environment Presenting walkthroughs of the completed product to PO Providing Test execution and DRE reports to management Database validation using SQL on SSMS platform. Coordinate with offshore team and review the test cases of the team members Automated smoke and regression test suites using Selenium tool with TestNG framework using Java Ensure that delivery timelines are met by developing high quality unit test cases/scripts and leveraging testing strategies to ensure changes are built/deployed without defects. Hold responsibility for QA processes and deliveries Lead the team towards Agile process implementation and product success Identify, Track and Manage Risks and further negotiate the milestones Work with Product Implementation team and participate in Product demonstration meetings to the client Designation: UAT Tester Employer: Infosys/American Express Project: Global Services Portal Duration: July 2017 - July 2019 Location: Sunrise, Florida, USA GSP is pega application designed to service the card members that allows the CCPs to perform different functions related to credit cards and other card accounts in the relationship that card member has. Roles & Responsibilities: Responsible for leading UAT efforts for enhancements in GSP Assess and communicate risk of various types and help engineers and stakeholders make collaborative decisions about risk tolerance for each production release Experienced in working with multiple agile teams parallelly to complete the UAT testing Assist customers by participating in Application Design and Development discussions and provide QA expertise Identify, document, and track software defects. Provide documentation to management and project teams to determine release readiness of products or product features. Communicating with developers and agile teams on any issues for production deployments Perform User Acceptance testing for GSP portal along with supporting Pre-prod and Prod environment deployment validations Scrum framework in Agile methodology using Rally Tool, participate in all scrum ceremonies daily standups, grooming, planning, retrospective and PI Planning. Automate regression suite using UFT with VB script Utilizing both positive and negative testing strategies, test computer system processes and functionality and communicates defects in a collaborative manner Designation: Test Engineer Employer: Infosys/Bank Of America Project: EDIM, MetaData Duration: Oct 2015 June 2017 Location: Charlotte, NC, USA Metadata is an application through which bank tries to maintain the lineage of its data that various applications internal to bank share with each other. EDIM is a custom made incident management tool. Whenever there is an inconsistency in the data provided by either the upstream source or received by the downstream target a ticket is raised on the source or the target. Roles & Responsibilities: Work with product development and software engineering teams to create test plans and scenarios that ensure a high-quality product is delivered Coordinated with Project Managers, Development Team, Business Analysts, and End-Users for better quality testing. Worked closely with business team to understand the Requirement Document in creating Test Plan. Creates detailed test plans and test scripts based on analysis of requirements and design documentation to ensure the quality Test, Develop, implement, maintain, and execute exhaustive test plans, scenarios, and cases. Utilize templates, tools, metrics, and best practices to verify that products meet business and user requirements Wrote Automation test scripts using Java implementing Selenium WebDriver. Designed, executed and maintained automation Test Scripts in Selenium WebDriver using JAVA and TestNG. Worked on test automation execution on different environments as part of Continuous Integration Process using Jenkins. Perform database testing and user interface testing Create test data using SQL queries Test case management using JIRA Designation: Test Analyst Employer: Infosys/Duke Energy Project: IBM Asset Management Tool (Maximo) Duration: Oct 2014 Sept 2015 Location: Charlotte, NC, USA IBM Maximo is a computerized asset maintenance system that provides asset management, work management, material management, and purchasing capabilities to help companies maximize productivity and extend their revenue-generating assets. Roles & Responsibilities: Coordinates and facilitates test planning, design and execution sessions. Responsible for implementing quality assurance and testing services to ensure that all information systems products and services meets the organization standards and end user requirements Review requirements, design test scenarios, conducting defect triage meetings and formal review of test cases with product owners Build Test approach, Test plan and test closure documents Create Test Execution Status and Defect reports Performed GUI, Smoke, Adhoc, System Integration, Regression based on Test scenarios developed. Conducted Regression Testing whenever some code module was changed; identified risks and developed mitigation strategies. Analyze business, functional requirements and streamline the testing activities. Conduct defect triage meetings and drive resolution in collaboration with the Application Development and business teams Used HP ALM for Requirement management, Planning, Executing, Defect tracking and Reporting Identify, communicate, and document deviations discovered during test execution, adjust/update test cases as needed, and re-execute test cases accordingly. Designation: Associate QA Employer: Convergys Project: ICOMS, MRE Duration: Jul 2011 June 2014 Location: Hyderabad, India ICOMS is a multi-service, fully integrated, subscriber management and billing system designed to manage all aspects of modern cable operator's business including the provision of all telephony services and convergent billing. MRE is Marketing Rule Engine which used to consider customer specific criteria like calling patterns, recent purchases, MRC levels, phone and rate plan details and other details to evaluate marketing rules and generate customized, automated responses to the customer. Roles & Responsibilities: Develop, publish and implement test plans to ensure quality applications and maintain automated software testing. Develop and execute test cases Coordinate, prepare test data Responsible for identifying, tracking and resolving issues as they arise. Perform Functional Testing, Regression Testing, User Acceptance Testing. Identifying the scenarios which can be automated and automating test scenarios using QTP Test Execution using SOAP UI tool, Unix & SQL Used HP ALM for Requirement management, Planning, Executing, Defect tracking and Reporting Analyze the test results and report the bug as per organization standards Used Rally tool for working on user stories in agile methodology Keywords: csharp quality analyst user interface hewlett packard purchase order